Alisha Nailor
Walmart
Kannapolis,NC
19
years of professional experience
Dynamic professional with a proven track record at Walmart, excelling in cash management and customer service excellence. Demonstrated ability to build strong customer relationships while ensuring accurate transaction processing. Known for reliability and integrity, consistently enhancing client satisfaction and operational efficiency in fast-paced environments.
Work History
Front End Team Member
6 Years 4 Months- Assisted customers at front end, answering questions and directing them to correct service areas.
- Processed transactions accurately at registers and self-checkout stations, following cash-handling procedures.
- Supported returns and exchanges by verifying items and following store policy for service resolution.
- Maintained confidential records and completed documentation with accuracy and attention to detail.
- Processed customer transactions accurately while following account policies and compliance procedures.
- Assisted clients with account inquiries, service requests, and basic product information.
Personal Care Aide
10 Years 10 Months- Assisted residents with bathing, grooming, dressing, and other daily living activities
- Monitored resident comfort, safety, and mobility, reporting changes promptly to nursing staff
- Supported meal preparation and feeding, following dietary guidelines and care plans
- Assisted residents with transfers, ambulation, and positioning using approved safety techniques
- Documented care activities accurately, ensuring timely communication with shift team
- Assisted clients with daily living activities for increased comfort and quality of life.
- Assisted disabled clients to support independence and well-being.
Education
Medical Office Administrative Assistant - Health Administration
High School Diploma
Skills
Financial services
Cash management
Customer relationship building
Cash handling
Account documentation
Data entry
Complaint handling
Payment processing
Complaint resolution
Patience and empathy
Work ethic and integrity
Time management skills
Timeline
Front End Team Member
Walmart
06.2020 - CurrentRead More
Personal Care Aide
Horizon Residential Care Center
04.2008 - 02.2019Read More
Davidson-Davie County Community College
Medical Office Administrative Assistant from Health Administration
Read More
Rowan-Cabarrus Community College
High School Diploma
Read More