Alisha Rook
Etna
Summary
Results-driven merchandiser with expertise in visual merchandising and customer service. Proven track record in boosting sales through strategic product placement and effective inventory management.
Overview
16
16
years of professional experience
Work History
Merchandiser
Macys
Columbus, OH
01.2018 - Current
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Analyzed inventory levels to optimize stock placement and ensure product availability.
- Collaborated with cross-functional teams to execute seasonal promotions and marketing initiatives.
- Assisted senior leadership in the planning and execution of floor moves.
- Updated pricing and signage to complete product displays and educate customers.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Reduced time from shipment arrival to floor display by assisting dock manager with new receipts.
- Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
Sales Supervisor
Macys
Columbus, OH
03.2015 - 12.2017
- Led team of sales associates to achieve monthly sales goals through effective training and motivation.
- Developed and implemented sales strategies that enhanced customer engagement and boosted store performance.
- Monitored inventory levels, ensuring timely restocking to maintain optimal product availability for customers.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly for improved revenue.
- Conducted regular performance evaluations, identifying areas for improvement and implementing necessary action plans.
- Training staff on effective techniques and product knowledge to ensure cross-selling success between handbags and shoes.
- Promoted exceptional customer service by engaging clients on sales floor.
Merchandise Team Lead
Macys
Columbus, OH
10.2009 - 03.2015
- Led merchandise team in product placement and inventory management to optimize sales floor presentation.
- Trained and mentored staff on visual merchandising standards and customer service excellence.
- Analyzed sales trends to inform stock replenishment strategies and promotional planning.
- Collaborated with cross-functional teams to execute seasonal merchandising initiatives effectively.
Education
High School Diploma -
Marietta High School
Marietta,OHSkills
- Multitasking
- Communication
- Project Management
- Problem Solving
- Customer Service
- Inventory Management
- Visual Merchandising
Timeline
Merchandiser
Macys
01.2018 - Current
Sales Supervisor
Macys
03.2015 - 12.2017
Merchandise Team Lead
Macys
10.2009 - 03.2015
High School Diploma -
Marietta High School