Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kristine Mcfarlen

Moses Lake,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
years of professional experience
1
Certification

Work History

Crossmark.WIS

Merchandiser
09.2023 - Current

Job overview

  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
  • Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Verified products appeared at correct locations in proper quantities.
  • Conducted regular store audits to verify compliance with company policies.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.

Thurmans Roofing/LindaThurman

Cargiver
02.2020 - 09.2022

Job overview

  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patient with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recorded patient pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported client to and from medical appointments with safety and efficiency.
  • Assisted patient with self-administered medications.
  • Maintained a safe and clean environment for patient reducing risks and ensuring optimal health outcomes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained entire family's schedule and organized events.
  • Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for the client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Guided patient to restroom to support bladder and bowel relief requirements.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Valley Quick Stop INC

Convenient Store Owner
01.2015 - 05.2019

Job overview

  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and motivated employees to perform daily business functions.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Evaluated employee performance regularly, providing constructive feedback aimed at professional development and success in their roles.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

Vista Quick Stop INC

Store Manager
04.1998 - 01.2015

Job overview

  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Port Angeles High School
Port Angeles, WA

Diploma from Basics
06.1994

University Overview

Took some quick book classes and health provider classes

Skills

  • Originality and Creativity
  • Visual Media Production
  • Overstock management
  • Seasonal Decor
  • Product expertise
  • Project Coordination
  • Autodesk AutoCAD
  • Staff Training
  • Adaptability
  • New Store Setups
  • Adobe InDesign
  • Trend Identification
  • Excellent Communication
  • Interior and exterior displays
  • Quality Control
  • Written Communication
  • Festive Lighting Design
  • In-store event promotion
  • Analytical Skills
  • Marketing prowess
  • Workflow Coordination
  • Display Setup
  • Marketing knowledge
  • Product Rotation
  • Product placements
  • Store Organization
  • End cap designs
  • Software
  • Planograms
  • Retail experience
  • Markdowns and Promotions
  • Stock replenishment
  • Store maintenance
  • Product inventory counts
  • Pricing strategy
  • Supplier audits
  • Pricing and shelf labeling
  • Work Documentation
  • Clear Communication
  • Adaptability and Flexibility
  • New Display Creation
  • Customer Service
  • Multitasking
  • Display building
  • Time Management
  • Decision-Making
  • Attention to Detail
  • Problem-Solving
  • Product Launch Support
  • (CRM)
  • Markdown procedures
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Originality and Creativity
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Retail Buying
  • Floor Set Design
  • Cost Analysis
  • Marketing and Advertising
  • Proficiency in VueScan
  • Adobe Photo Shop Expertise
  • Design Changes
  • Garment Fabrication
  • Damage Coding
  • Design Strategies
  • Employee Counseling
  • Promotional Effectiveness Review
  • Critical Thinking
  • Online Help
  • In-Store Color Coordination
  • Performance Reporting
  • Setting Up Pallets
  • Availability Design
  • Team Meetings
  • Dress Mannequins
  • Sketch Designs
  • Originality and Creativity
  • Window Trimming
  • Remote Video Conferencing
  • Background Decoration
  • Customer Buying Habits
  • Department Oversight
  • Belt Conveyors
  • Organizational Policies
  • Proposal Sketching and Planning
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • MS Office Proficiency
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Brand Presentation
  • Interest Promotion
  • Reading Comprehension
  • Revenue Growth
  • Educate the Sales Staff
  • Fashion Shows
  • Facility Tours
  • Idea Brainstorming
  • Corporate Monitoring
  • Mannequin Face Painting
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Stock Rotation
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Originality and Creativity
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Stock Rotation
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Window Displays
  • Fashion Industry Knowledge
  • Creative with Adobe InDesign
  • Store Maintenance
  • Visual Displays
  • Model Building
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Product Messaging
  • Visual Merchandising
  • Consultations and Recommendations
  • Client Needs Assessment
  • Professional Relationships
  • Team Goals
  • Social Perceptiveness
  • Light Housekeeping

Certification

Care provider certified, CPR and health

Timeline

Merchandiser

Crossmark.WIS
09.2023 - Current

Cargiver

Thurmans Roofing/LindaThurman
02.2020 - 09.2022

Convenient Store Owner

Valley Quick Stop INC
01.2015 - 05.2019

Store Manager

Vista Quick Stop INC
04.1998 - 01.2015

Port Angeles High School

Diploma from Basics

Care provider certified, CPR and health

Kristine Mcfarlen