Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Kristine Mcfarlen

Moses Lake,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
years of professional experience
1
Certification

Work History

Crossmark.WIS

Merchandiser
09.2023 - Current

Job overview

  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Coordinated special events or promotions within the store environment, creating excitement around featured products or limited-time offers.
  • Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Proposed new ideas and concepts to enhance merchandise displays.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Verified products appeared at correct locations in proper quantities.
  • Conducted regular store audits to verify compliance with company policies.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Delivered services to customer locations within specific timeframes.
  • Worked effectively in fast-paced environments.

Thurmans Roofing/LindaThurman

Cargiver
02.2020 - 09.2022

Job overview

  • Assisted with daily living activities, running errands, and household chores.
  • Assisted patient with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Turned and positioned bedbound patient to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Recorded patient pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Transported client to and from medical appointments with safety and efficiency.
  • Assisted patient with self-administered medications.
  • Maintained a safe and clean environment for patient reducing risks and ensuring optimal health outcomes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Maintained entire family's schedule and organized events.
  • Supported daily hygiene needs of patient by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for the client.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Guided patient to restroom to support bladder and bowel relief requirements.
  • Developed and maintained courteous and effective working relationships.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Valley Quick Stop INC

Convenient Store Owner
01.2015 - 05.2019

Job overview

  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and motivated employees to perform daily business functions.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Evaluated employee performance regularly, providing constructive feedback aimed at professional development and success in their roles.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized and detail-oriented with a strong work ethic.

Vista Quick Stop INC

Store Manager
04.1998 - 01.2015

Job overview

  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Approved regular payroll submissions for employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Interacted well with customers to build connections and nurture relationships.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Port Angeles High School
, Port Angeles, WA

Diploma from Basics
06.1994

University Overview

Took some quick book classes and health provider classes

Skills

  • Originality and Creativity
  • Visual Media Production
  • Overstock management
  • Seasonal Decor
  • Product expertise
  • Project Coordination
  • Autodesk AutoCAD
  • Staff Training
  • Adaptability
  • New Store Setups
  • Adobe InDesign
  • Trend Identification
  • Excellent Communication
  • Interior and exterior displays
  • Quality Control
  • Written Communication
  • Festive Lighting Design
  • In-store event promotion
  • Analytical Skills
  • Marketing prowess
  • Workflow Coordination
  • Display Setup
  • Marketing knowledge
  • Product Rotation
  • Product placements
  • Store Organization
  • End cap designs
  • Software
  • Planograms
  • Retail experience
  • Markdowns and Promotions
  • Stock replenishment
  • Store maintenance
  • Product inventory counts
  • Pricing strategy
  • Supplier audits
  • Pricing and shelf labeling
  • Work Documentation
  • Clear Communication
  • Adaptability and Flexibility
  • New Display Creation
  • Customer Service
  • Multitasking
  • Display building
  • Time Management
  • Decision-Making
  • Attention to Detail
  • Problem-Solving
  • Product Launch Support
  • (CRM)
  • Markdown procedures
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Originality and Creativity
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Retail Buying
  • Floor Set Design
  • Cost Analysis
  • Marketing and Advertising
  • Proficiency in VueScan
  • Adobe Photo Shop Expertise
  • Design Changes
  • Garment Fabrication
  • Damage Coding
  • Design Strategies
  • Employee Counseling
  • Promotional Effectiveness Review
  • Critical Thinking
  • Online Help
  • In-Store Color Coordination
  • Performance Reporting
  • Setting Up Pallets
  • Availability Design
  • Team Meetings
  • Dress Mannequins
  • Sketch Designs
  • Originality and Creativity
  • Window Trimming
  • Remote Video Conferencing
  • Background Decoration
  • Customer Buying Habits
  • Department Oversight
  • Belt Conveyors
  • Organizational Policies
  • Proposal Sketching and Planning
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • MS Office Proficiency
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Brand Presentation
  • Interest Promotion
  • Reading Comprehension
  • Revenue Growth
  • Educate the Sales Staff
  • Fashion Shows
  • Facility Tours
  • Idea Brainstorming
  • Corporate Monitoring
  • Mannequin Face Painting
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Stock Rotation
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Originality and Creativity
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Product Launch Support
  • Customer Relationship Management (CRM)
  • Markdown procedures
  • Stock Rotation
  • Planogram design
  • Store Layout
  • Pricing and Signage Updates
  • Strategic Planning
  • Schedule Preparation
  • Verbal and written communication
  • Performance Evaluations
  • Staff Training and Development
  • Revenue Forecasting
  • Project Planning
  • Computer Skills
  • Self Motivation
  • Problem Resolution
  • Relationship Building
  • Employee Coaching and Mentoring
  • Multitasking Abilities
  • Reliability
  • Problem-solving abilities
  • Scheduling and Coordinating
  • Window Displays
  • Fashion Industry Knowledge
  • Creative with Adobe InDesign
  • Store Maintenance
  • Visual Displays
  • Model Building
  • Originality and Creativity
  • Originality and Creativity
  • Originality and Creativity
  • Product Messaging
  • Visual Merchandising
  • Consultations and Recommendations
  • Client Needs Assessment
  • Professional Relationships
  • Team Goals
  • Social Perceptiveness
  • Light Housekeeping

Certification

Care provider certified, CPR and health

Timeline

Merchandiser

Crossmark.WIS
09.2023 - Current

Cargiver

Thurmans Roofing/LindaThurman
02.2020 - 09.2022

Convenient Store Owner

Valley Quick Stop INC
01.2015 - 05.2019

Store Manager

Vista Quick Stop INC
04.1998 - 01.2015

Port Angeles High School

Diploma from Basics

Care provider certified, CPR and health

Kristine Mcfarlen