Summary
Overview
Work History
Education
Skills
Certification
Timeline
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ALISHA SANTIAGO

Brooklyn

Summary

Highly motivated professional, eager to take on new challenges and drive company success through rapid, positive impact. Demonstrating strong work ethic, adaptability, and exceptional interpersonal skills. Capable of working independently and quickly mastering new competencies.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Home Aid

All American Homecare Agency Inc/Freedom Care
01.2015 - Current
  • Treat patients, and educated patients
  • Keep medical records
  • Made doctor appointments
  • Administer treatment and medications

Assistant Manager

Pinkberry
Brooklyn
12.2016 - 08.2025
  • Handled transactions and balanced cash drawer before and at the end of shifts
  • Scheduled up to 15 workers and handled weekly payroll
  • Receive incoming orders online and prepare them for delivery pickup
  • Maintain a clean and functional store environment for customers as well as co-workers

NYC ACS Police Officer

ACS
New York
10.2021 - 07.2022
  • Access control
  • Vertical and outer perimeter patrols
  • Deal with aided cases
  • Promotes safety and well-bring of residents
  • Search the residents/visitors before entering building

Mood Lifter

Blink
Brooklyn
02.2020 - 09.2021
  • Restock inventory
  • Friendly and caring customer service
  • Maintain a clean and functional gym for members
  • Scheduled person trainer appointments and tours

Receptionist

Ophthalmology Associate
Staten Island
05.2013 - 11.2016
  • Answered phone calls
  • Scheduled appointments
  • Entered patient's data in computer
  • Collected co-payments

Education

Bachelor of Science - Criminal Justice

John Jay College
New York, NY
01.2023

Skills

  • Product and Service Knowledge
  • Work Planning and Prioritization
  • Hiring and Training
  • Scheduling and Coordinating
  • Budget Management
  • Managing Operations and Efficiency
  • Team Leadership
  • Recruitment and Hiring
  • Training and Development
  • Goal Setting
  • Time Management
  • Project Management Abilities
  • Customer Relations
  • Cost Control
  • Documentation and Reporting
  • Patient care

Certification

  • Safe Crisis Management (SCM)
  • CPR
  • Food Handlers

Timeline

NYC ACS Police Officer

ACS
10.2021 - 07.2022

Mood Lifter

Blink
02.2020 - 09.2021

Assistant Manager

Pinkberry
12.2016 - 08.2025

Home Aid

All American Homecare Agency Inc/Freedom Care
01.2015 - Current

Receptionist

Ophthalmology Associate
05.2013 - 11.2016

Bachelor of Science - Criminal Justice

John Jay College

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