Alisha Schowalter
Woodbury,MN
Overview
16
16
years of professional experience
Work History
Stay At Home Mom
My 3 Year Old
04.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Lead Waitress/Banquet Server
Kane's Catering
Saint Paul, MN
06.2012 - 12.2022
- Supervised and trained waitstaff to enhance service quality and efficiency.
- Resolved customer inquiries and complaints promptly, enhancing guest satisfaction levels.
- Collaborated with kitchen staff to ensure timely delivery of meals during events.
- Monitored dining area cleanliness and organization, maintaining high standards for guests.
- Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Explained menu items and suggested appropriate options for food allergy concerns.
Assistant Manager
Dollar Tree
Woodbury, MN
11.2018 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects or tasks.
- Increased sales through effective merchandising strategies and targeted promotions.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Cook Shift Leader/Prep Cook
Global Wok
Oakdale, MN
03.2021 - 09.2021
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
Assistant Manager
Outback Steakhouse
Inver Grove Heights, MN
08.2011 - 11.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Maintained food safety and sanitation standards.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw daily operations to maintain store cleanliness and organization.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales Associate
Hallmark
Woodbury, MN
06.2010 - 07.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Timeline
Stay At Home Mom
My 3 Year Old
04.2022 - Current
Cook Shift Leader/Prep Cook
Global Wok
03.2021 - 09.2021
Assistant Manager
Dollar Tree
11.2018 - 07.2022
Lead Waitress/Banquet Server
Kane's Catering
06.2012 - 12.2022
Assistant Manager
Outback Steakhouse
08.2011 - 11.2018
Sales Associate
Hallmark
06.2010 - 07.2014