Alisha Sullivan
Blaine,MN
Summary
Experienced and dedicated corrections officer with over 10 years of service, seeking a career change. Seeking a role where my strong interpersonal skills, conflict resolution abilities, and crisis management experience can be leveraged to contribute positively in a new work environment. Committed to making a meaningful transition into a career that fosters professional growth and well-being.
Overview
14
14
years of professional experience
Work History
Correctional Officer
Minnesota Department Of Corrections
09.2014 - Current
- Managed diverse groups of individuals in high-stress environments, maintaining calm and professionalism during sensitive situations.
- Demonstrated expertise in conflict resolution and effective communication, ensuring both inmate and staff safety.
- Oversaw daily operations, including monitoring behavior, conducting searches, and preventing contraband entry by performing thorough inspections of offenders, cells, and common areas.
- Assisted with investigations by identifying violations, reporting incidents, and contributing valuable information for internal inquiries.
- Interviewed offenders to obtain information, assess needs, and support investigations.
- Trained new correctional officers on facility protocols, safety procedures, and conflict de-escalation techniques.
- Maintained compliance with all applicable federal, state, and local laws and regulations, ensuring facility policies were up-to-date and enforced.
- Played a key role in responding to emergencies, de-escalating hostile situations, and ensuring the safety of all parties involved.
- Promoted cultural sensitivity within the workplace, fostering an inclusive environment for all individuals.
- Consistently demonstrated strong critical thinking and situational awareness, identifying potential security risks and acting swiftly to mitigate them.
Personal Care Attendant
Orion ISO
01.2011 - 02.2013
- Ensured safety and comfort of clients through diligent monitoring and timely assistance with daily activities.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients in maintaining personal hygiene, including bathing, grooming, and dressing, while preserving their dignity and privacy.
- Enhanced client satisfaction by providing attentive and personalized care tailored to individual needs.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Education
Associate of Applied Science - Computer Technology Support And Administration
Century College
White Bear Lake, MN01-2027
Associate of Science - Criminal Justice
Century College
White Bear Lake, MN12-2024
Certificate - Corrections
Century College
White Bear Lake, MN2013
High School Diploma -
Wadena Deer-Creek High School
Wadena, MNSkills
- Investigative Skills: Ability to research and analyze data to uncover insights and solve problems
- Communication: Strong verbal and written communication skills for effective collaboration and reporting
- Microsoft Office Suite Proficiency: Skilled in Word, Excel, and Outlook; experienced in data entry and report management
- Interpersonal Skills: Excellent at building relationships and interacting with individuals across various levels
- Organization & Time Management: Adept at prioritizing tasks, managing time efficiently, and staying organized to meet deadlines
- Team Leadership & Collaboration: Proven ability to lead teams and collaborate effectively with colleagues to achieve goals
- Conflict Resolution & De-escalation: Skilled in handling conflicts, resolving disputes, and maintaining a calm and professional environment
- Attention to Detail: Consistently meticulous in reviewing information and ensuring accuracy in all tasks
Timeline
Correctional Officer
Minnesota Department Of Corrections
09.2014 - Current
Personal Care Attendant
Orion ISO
01.2011 - 02.2013
Associate of Applied Science - Computer Technology Support And Administration
Century College
Associate of Science - Criminal Justice
Century College
Certificate - Corrections
Century College
High School Diploma -
Wadena Deer-Creek High School
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