Alishia Anderson
Casa Grande,AZ
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance.
Skilled Sales Assistant bringing 9+ years of retail experience. Focused on maximizing business success by capitalizing on sales and service opportunities.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Walmart
Casa Grande, AZ
03.2023 - Current
- Assisted customers in selecting items that met their individual needs and preferences.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Suggested comparable products to replace out-of-stock items.
Customer Service Representative
4sons
Apache Junction, AZ
11.2016 - 03.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Customer Service Representative
Circle K
Apache Junction, AZ
07.2015 - 06.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
Sales Associate
Motherhood Maternity
Mesa, AZ
08.2014 - 04.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Upsold additional items based on customer interests and needs.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Apache Junction High School
Apache Junction, AZ05-2014
Skills
- Upbeat and Outgoing Attitude
- Verifying Order Accuracy
- Online Order Processing
- Purchase Recommendations
- Relationship Building
- Customer Service
- Mobile ordering understanding
References
References available upon request.
Timeline
Personal Shopper
Walmart
03.2023 - Current
Customer Service Representative
4sons
11.2016 - 03.2018
Customer Service Representative
Circle K
07.2015 - 06.2016
Sales Associate
Motherhood Maternity
08.2014 - 04.2015
High School Diploma -
Apache Junction High School