Alishia Hopkins
Georgetown,DE
Summary
Public health professional with 5+ years of experience in health and human services, specializing in community health and population-based initiatives. Skilled in data analysis, laboratory techniques, and quality improvement, with experience analyzing performance against benchmarks to identify gaps and implement improvements. Strong knowledge of laboratory safety protocols, accurate testing procedures, and evidence-based practices. Detail-oriented team player with proven problem-solving abilities and a commitment to improving health outcomes and advancing health equity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lab Tech III
State of Delaware/Division of Public Health
Seaford, DE, USA
10.2020 - Current
- Performs testing and reviews results to ensure quality control of sample collection and staff performance and to monitor effectiveness of screening program
- Improved lab testing accuracy by implementing enhanced quality improvement and quality control procedures.
- Trained and certified 15 colleagues in waived test procedures, ensuring compliance with state protocols.
- plan, assign, supervises and evaluates the work of staff engaged in sampling, screening and inspection activities
- Provide technical assistance to clinical and administrative staff
- Trains staff in program techniques
- Prepares and maintains records and reports as required
- Coordinate program activities with trained individuals to ensure total compliance
Mental Health Technician
Sun Behavioral of Delaware
Georgetown, DE, USA
08.2020 - 10.2020
- Trained new staff on facility protocols and best practices for patient care and safety measures.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Improved patient well-being by providing compassionate care and support during their mental health journey.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
- Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
- Responsible for one-on-one observation and constant visual observation of high-risk patients.
- Demonstrates ability to identify behaviors that require intervention.
- Monitored patient behavior and emotional well-being to ensure safety and compliance with treatment plans.
- Collaborated with multidisciplinary teams to develop and adjust care strategies for optimal patient outcomes.
- Documented patient progress accurately, maintaining confidentiality and adhering to regulatory standards.
Medical Assistant
Brandywine Counseling and Community Services
08.2017 - 08.2020
- Educated patients on treatment plans, medication adherence, and follow-up care.
- Maintained accurate electronic health records to ensure compliance with regulations.
- Trained new staff on clinic protocols and best practices for patient care.
- Led initiatives to streamline patient intake processes, enhancing overall service delivery.
- Implemented quality control measures to improve accuracy in patient documentation and reporting.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Conducted intake screenings and telehealth visits to gather patient information and facilitate remote healthcare interactions efficiently.
- Assisted healthcare providers with patient examinations and medical procedures.
- Implemented patient education program on preventative care, enhancing community health awareness.
Education
Bachelor of Science - Public Health
Southern New Hampshire University
Manchester, New Hampshire05-2026
Associate of Science - Health and Human Services
Ultimate Medical Academy Online
Tampa, FL04-2022
High School Diploma -
Sussex Central High School
Georgetown, DE06-2010
Skills
- Data entry
- LIMS knowledge
- Laboratory interface
- Conducting audits
- Preparing reports
- Effective communication skills
- Maintaining records
- Training staff
- Collaborating with stakeholders/community
- Monitor and track program implementation
- Analyzing data
- Developing educational materials
Certification
Certified Clinical Medical Assistant
Delaware Certified Community Health Worker
HIV CTR
Mental Health First Aid USA
Timeline
Lab Tech III
State of Delaware/Division of Public Health
10.2020 - Current
Mental Health Technician
Sun Behavioral of Delaware
08.2020 - 10.2020
Medical Assistant
Brandywine Counseling and Community Services
08.2017 - 08.2020
Associate of Science - Health and Human Services
Ultimate Medical Academy Online
Bachelor of Science - Public Health
Southern New Hampshire University
High School Diploma -
Sussex Central High School
Academic Notable Projects
Partnership for Public Health via Higher Education and Real-World Training Solutions Lab, Student Consultant, 2024-03-01, Focused on the impact of social isolation on individuals over the age of 60, leveraging data collected from a needs assessment conducted during the pandemic to assess the health status of the target population., Our project team developed 15 virtual activities designed to mitigate social isolation among older adults, applying insights gleaned from the needs assessment., Utilized a data-driven approach to curate a comprehensive library of virtual activities, ensuring each activity is tailored to address the specific needs of the older adult population and can be easily accessed and utilized by individuals., Collaborated remotely with a multidisciplinary team of 4 to research social isolation in older adults, ensuring diverse perspectives were considered.