Enthusiastic team player, eager to contribute to team success through hard work, attention to detail and excellent customer service skills. Motivated to learn, grow and excel.
Overview
9
9
years of professional experience
Work History
Manager
Dark Horse MMA Gym
San Jose, CA
05.2019 - Current
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
Maintained professional, organized and safe environment for employees and patrons.
Kept detailed records of daily progress to identify and correct areas needing improvement.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Accomplished multiple tasks within established timeframes.
Applied customer feedback to develop process improvements and support long-term business needs.
Supervised labor costs and departmental expenses to remain in line with budget.
Legal-assistant
Law Office Of Marhta J. Olson
San Jose , CA
07.2015 - 05.2021
Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
Managed accounts and client records of clients, observing confidentiality and extreme discretion.
Prepared for trials, conducting legal research and drafting pleadings.
Supported partners and associates in areas of appellate and complex commercial litigation.
Interviewed and prepared intake sheets for clients in Spanish and English.
Updated company software with skip trace results.
Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
Education
Esthetician - Esthetics
Santa Clara Beauty College
Santa Clara, CA
11.2022
Skills
Bartender and Barista training Course Certificate
Performance Tracking and Evaluations
Administration and Reporting
Scheduling and Coordinating
Strategic Planning
Issue and Conflict Resolution
Certification
Certified Bartender and Barista
Timeline
Manager
Dark Horse MMA Gym
05.2019 - Current
Legal-assistant
Law Office Of Marhta J. Olson
07.2015 - 05.2021
Esthetician - Esthetics
Santa Clara Beauty College
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