Alison Becze
Dyer,IN
Summary
Results-driven restaurateur and spirited beverage program professional with 16+ years of experience and advanced knowledge of spirits. Well versed in beverage trends and market demands. Expert leader in training bar and wait staff for excellence and designing unique, profitable drink menus. Experience with planning, budgeting, and coordinating wide variety of both small-scale and large-scale events. Committed to top-of-the-line drinks and profitable customer service.
Overview
7
7
years of professional experience
Work History
Beverage Director & Area Manager
PROGRESSIVE DINING GROUP
08.2020 - Current
- Most recently responsible for beverage operations for Progressive Dining locations, including True BBQ, Riviera Maya Taco & Tequila Bar, and Fiori Italian. Managing inventory, pricing, and auditing, as well as creative control of the product and menus.
- Developing innovative and exciting beverage programs for each restaurant that are cost effective and indicative of the local consumers' interests.
- Managing weekly LBW inventory and purchasing from distributors for 4 stores while consistently achieving 20% beverage cost.
- Developing training guides and SOPs for all bar staff and FOH management across True BBQ , Riviera Maya Taco & Tequila Bar, and Fiori Italian restaurants.
- Developing, training, and coaching a team of 20 bartenders and 4 managers across each restaurant location to maximize their operational capabilities.
Owner/Operator
RIVIERA MAYA TACO & TEQUILA BAR
08.2022 - 12.2023
- Implemented effective financial management practices, improving cash flow and profitability.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Facilitated open communication channels among staff members, promoting teamwork for enhanced performance.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
On Premise Sales Consultant
JOHNSON BROTHERS OF INDIANA
05.2019 - 03.2020
- Strengthened brand reputation by delivering exceptional customer experiences that cultivated loyalty and repeat business.
- Effectively planned daily and weekly tasks to successfully execute every monthly sales initiative.
- Created professional and engaging sales presentations for customers by diligently researching each product and account and then adapting each presentation to meet that account's needs.
- Consistently performed in the top five for sales growth each month.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers. Opened 10 new accounts in 9 months.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
General Manager
TRUE BBQ & WHISKEY BAR
11.2016 - 05.2019
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Optimizing profits by controlling food, beverage, and labor cost on a daily basis.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Coordinated special events bookings including off site catering and in house banquet events.
- Worked closely with clients to ensure their expectations were met or exceeded from start to finish.
- Enhanced customer satisfaction through consistent delivery of high-quality food and service.
- Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
Education
B.S. Criminal Justice -
ILLINOIS STATE UNIVERSITY
05.2007
Skills
- Beverage Menu Development Expertise
- Beverage Cost Control & Pricing
- Beverage Trends
- Creative Cocktail Design
- Staff Training and Development
- Customer Service Experience
- POS Systems: Upserve Lightspeed, Toast, Aloha, & Micros
- Microsoft Excel
- Canva Graphic Design App
Credentials And Licenses
- ServSafe
- Indiana Liquor License
References
JAY FIELDS- CSW & CSS
Johnson Brothers of Indiana,
574-340-1451
jfields@johnsonbrothers.com
RYAN ZERVOS,
Region Sales Manager at American Beverage Marketers
219-313-8207
NICOLE HAWORTH
Key Account Manager at RNDC Indiana
219-718-7591
nicole.haworth@rndc-usa.com
MIRANDA O'BLOCK
Owner/operator of Tavern on Main
219-798-1556
mirandaoblock@gmail.com
Timeline
Owner/Operator
RIVIERA MAYA TACO & TEQUILA BAR
08.2022 - 12.2023
Beverage Director & Area Manager
PROGRESSIVE DINING GROUP
08.2020 - Current
On Premise Sales Consultant
JOHNSON BROTHERS OF INDIANA
05.2019 - 03.2020
General Manager
TRUE BBQ & WHISKEY BAR
11.2016 - 05.2019
B.S. Criminal Justice -
ILLINOIS STATE UNIVERSITY