Alison Bollinger
Flagstaff,Arizona
Summary
Eager and motivated to provide great experiences for everyone I work for and with. Extremely customer-oriented with great social skills in order to make people feel comfortable. I am energetic and creative and ready to solve problems quickly. Enthusiastic about maintaining a positive work environment even when dealing with high stress and high volume environments.
Overview
6
6
years of professional experience
Work History
Server/Bartender
The Oakmont
04.2019 - 06.2023
- Developed relationships with guests
- Displayed excitement for returning guests
- Greeted, served and satisfied customers with table-side service
- Always willing to work long hours for events, catering and service.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
SLPA Intern
Aimee Walton; Northland-rural Therapy Associates
06.2022 - 12.2022
- Performed support duties such as preparing materials, keeping records and scheduling activities.
- Created thinking-based action plans, mapped social behaviors and completed functional behavior plans for students with disabilities.
- Implemented treatment plans or protocols as directed by speech-language pathologists.
- Documented clients' progress toward meeting established treatment objectives.
- Completed SOAP notes for client records.
Cashier Food Prep
Gelu Italian Ice and Coffee
04.2018 - 08.2018
- Made various coffee and tea drinks
- Scooped and served Italian ice
- Set up and took down events
- Assisted customers with carry-out service
- Stocked and maintained cleanliness of stations
- Provided extensive information about menu items, took down special restrictions
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
- Offered product samples, answered questions and helped customers find items
- Provided friendly and attentive service.
Hostess
Maison Belle Vie Winery & Amy's Courtyard
05.2017 - 08.2017
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens
- Demonstrated genuine hospitality
- Upheld standards of cleanliness, food handling and safety
- Hostess and cashier greet at Buffalo Wild Wings 2700 S Woodlands Village Blvd
- Maintained an atmosphere of enthusiastic customer service
- Provided friendly and attentive service.
Education
Bachelor of Science - Communication Sciences And Disorders
Northern Arizona University
Flagstaff, AZ05.2022
High School Diploma - Communication Sciences and Disorders, Psychology
Palisade High School
Palisade, CO05.2018
Skills
- Customer service
- Quick problem solver
- Outgoing and energetic
- Committed team player
- Strong communication skills
- Customer-focused
- Food allergy knowledge
- Active Listening
- Complex Problem-Solving
Accomplishments
- Travelled on exchange to Sydney, Australia
- Partook in a healthy lifestyle including sports and outdoor activities
- Recognized for outstanding customer service.
Timeline
SLPA Intern
Aimee Walton; Northland-rural Therapy Associates
06.2022 - 12.2022
Server/Bartender
The Oakmont
04.2019 - 06.2023
Cashier Food Prep
Gelu Italian Ice and Coffee
04.2018 - 08.2018
Hostess
Maison Belle Vie Winery & Amy's Courtyard
05.2017 - 08.2017
Bachelor of Science - Communication Sciences And Disorders
Northern Arizona University
High School Diploma - Communication Sciences and Disorders, Psychology
Palisade High School
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