Alison Clark
Coral Springs,Florida
Summary
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess
Saitos
05.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Broward College
Fort Lauderdale, FL06.2027
Skills
- Reading Comprehension
- Hospitality Service Expertise
- Table Bussing
- Performance Improvement
- Billing and Payment Processing
- Greeting and Escorting Guests
- Guest Experience Management
Timeline
Hostess
Saitos
05.2022 - Current
High School Diploma -
Broward College