Alison Collins
Williamsburg
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
Overview
6
6
years of professional experience
Work History
Support Associate
Chico's FAS
Williamsburg, VA
09.2022 - Current
- Supported team with knowledgeable administrative assistance.
- Answered questions regarding seller inventory, shipping, payments and buyer complaints.
- Evaluated client progress toward established annual and quarterly goals.
Sales Associate
A Geek And Her Machine
Williamsburg, VA
06.2017 - 04.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Presented professional image consistent with company's brand values.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
High School Diploma -
Lafayette High School
Williamsburg, VA06.2023
Skills
- Customer Data Confidentiality
- Sales Report Generation
- Selling Techniques
- Inventory Restocking
- POS Systems and Ordering Platforms
- Process Transactions
- Closing Procedures
- Visual Displays
- Microsoft Office
- Cash Register Operations
- Cultural Awareness
- Billing Adjustments and Refunds
- Understanding Customer Needs
- POS Inventory System Operation
- POS Transactions
- Loyalty Programs
- Order and Refund Processing
- Merchandise Orders and Exchanges
- Calm and Professional Under Pressure
- Cash Counting
- Customer Support
- Brand Awareness
- Customer Relations
Languages
American Sign Language
Limited Working
Timeline
Support Associate
Chico's FAS
09.2022 - Current
Sales Associate
A Geek And Her Machine
06.2017 - 04.2022
High School Diploma -
Lafayette High School