Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alison Collins

Williamsburg

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

6
6
years of professional experience

Work History

Support Associate

Chico's FAS
09.2022 - Current
  • Supported team with knowledgeable administrative assistance.
  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Evaluated client progress toward established annual and quarterly goals.

Sales Associate

A Geek And Her Machine
06.2017 - 04.2022
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Presented professional image consistent with company's brand values.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

Lafayette High School
Williamsburg, VA
06.2023

Skills

  • Customer Data Confidentiality
  • Sales Report Generation
  • Selling Techniques
  • Inventory Restocking
  • POS Systems and Ordering Platforms
  • Process Transactions
  • Closing Procedures
  • Visual Displays
  • Microsoft Office
  • Cash Register Operations
  • Cultural Awareness
  • Billing Adjustments and Refunds
  • Understanding Customer Needs
  • POS Inventory System Operation
  • POS Transactions
  • Loyalty Programs
  • Order and Refund Processing
  • Merchandise Orders and Exchanges
  • Calm and Professional Under Pressure
  • Cash Counting
  • Customer Support
  • Brand Awareness
  • Customer Relations

Languages

American Sign Language
Limited Working

Timeline

Support Associate

Chico's FAS
09.2022 - Current

Sales Associate

A Geek And Her Machine
06.2017 - 04.2022

High School Diploma -

Lafayette High School
Alison Collins