Alison Francis
Logan,UT
Summary
Adept at enhancing customer experiences and streamlining operations, I excelled in roles at SUBWAY® Restaurants and other notable companies. My expertise in supply inventory management and exceptional teamwork led to significant improvements in efficiency and service quality. Skilled in both customer service and cash handling, I consistently meet and exceed employer expectations.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 11.2022
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Greeted guests, promoted specials, and took orders.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Identified price of goods and calculated bills with optical price scanners, calculators, and cash registers.
- Monitored inventory and requisitioned low-stock items.
Crew Member
Wendy's
11.2022 - 05.2024
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Housekeeper
WaterDance
05.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Adhered to professional house cleaning checklist.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Sorted, laundered and put away various laundry items.
Education
High School Diploma -
Green Canyon High School
Logan, UT05.2024
Skills
- Restroom detailing
- Cleaning techniques
- Residential Cleaning
- Laundry Management
- Customer Service
- Supply Inventory Management
- Building Maintenance
- Teamwork
- Order Management
- Drive-Thru Operations
- Time Management
- Cash Handling
- Taking Orders
Timeline
Housekeeper
WaterDance
05.2024 - Current
Crew Member
Wendy's
11.2022 - 05.2024
Sandwich Artist
SUBWAY®Restaurants
06.2022 - 11.2022
High School Diploma -
Green Canyon High School