Alison Gregory
Cincinnati,OH
Summary
Detail-oriented hospitality professional specializing in bartending and fine dining. Expertise in craft cocktails and premium spirits enhances guest experiences through personalized beverage recommendations and exceptional service. Committed to fostering strong guest relationships and upholding high service standards to create memorable dining atmospheres.
Overview
6
6
years of professional experience
Work History
Server/Bartender/Bottle Server
Top of the rocks
West Palm Beach, Florida
07.2025 - Current
- Prepare and serve cocktails, spirits, wine, beer, and other beverages while maintaining quality and consistency.
- Deliver attentive, professional service in a high-energy rooftop bar environment.
- Build rapport with guests and provide personalized beverage recommendations.
- Manage multiple guest orders efficiently while maintaining accuracy and attention to detail.
- Maintain a clean, organized, and properly stocked bar while following responsible alcohol service and sanitation practices.
- Oversaw bottle service orders at a high-energy bar, ensuring timely delivery to guests., accurately processed payments, and maintained guest tabs.
- Recommended premium spirits, champagne, and upgrades to enhance the guest experience and increase sales.
- Anticipated guest needs and handled requests promptly in a fast-paced nightlife environment.
- • Built rapport with guests to encourage repeat business and foster a welcoming atmosphere.
Server/Bartender
Moxies
Fort Lauderdale, Florida
09.2023 - 07.2025
- Greeted guests and presented menu selections (touched the table in 2 minutes or less)
- Took food and drink orders and relayed requests to kitchen staff.
- Asked guest if they had an allergy and then worked efficiently with the kitchen to make sure their meal was made right
- Delivered meals and beverages with careful timing and table awareness.
- worked with the secret shop program and placed a 112%
- Provided elevated food and beverage service in an upscale, full-service restaurant environment.
- Prepared classic cocktails and other beverages while maintaining presentation and consistency.
- Guided guests through menu options and beverage selections to enhance their dining experience.
- Managed multiple guest needs, accurately processed orders, and coordinated with kitchen and service staff.
- Maintained high standards of professionalism, cleanliness, and hospitality during busy service periods.
- Provided table side wine service, including presenting bottles, opening and pouring wine, and providing an elevated guest experience
Server
Expose
San Diego, California
06.2021 - 08.2023
- Processed payments using restaurant point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Provided exceptional service to high volume of daily customers.
- Checked guest satisfaction and resolved concerns with calm, attentive service.
BDC Service Representative
Coastline
San Juan Capistrano, California
01.2021 - 06.2021
- Coordinated with salespeople to support daily appointment flow.
- Managed customer communications and inquiries in a professional, customer-focused environment
- Built rapport with clients through clear communication, responsiveness, and follow-through
- Coordinated appointments, maintained accurate records, and supported daily business operations.
- Developed strong organizational and relationship-building skills transferable to hospitality.
Server
Hooters
San Marcos, California
08.2020 - 01.2021
- Took food and drink orders accurately for tables and bar guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Suggested Hooters specials, wings, and drinks to support guest choices.
- Checked guest identification for alcohol service and age verification.
- Processed payments using restaurant point-of-sale system (aloha)
- Maintained clean tables, restocked condiments, and reset dining areas.
Education
Colerain High School
Cincinnati, OHSkills
- Craft cocktail preparation
- Beverage knowledge
- Upselling techniques
- Bottle service
- High volume bartending
- Upscale hospitality
- POS systems (aloha, pos, toast)
- Safe serving practices
- Time management
References
References available upon request.
Timeline
Server/Bartender/Bottle Server
Top of the rocks
07.2025 - Current
Server/Bartender
Moxies
09.2023 - 07.2025
Server
Expose
06.2021 - 08.2023
BDC Service Representative
Coastline
01.2021 - 06.2021
Server
Hooters
08.2020 - 01.2021
Colerain High School