Alison Hirschey
Columbus,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Line/Prep Cook, Customer Service
Mezze Mediterranean Cuisine
Columbus, OH
10.2018 - 02.2024
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Communicated effectively with fellow staff members regarding meal preparations.
- Set up work stations prior to opening to minimize prep time.
- Made meals in accordance with company standards and requirements.
Front of House Manager
Red House Beer & Wine
Renton, WA
02.2014 - 07.2018
- Handled guest complaints professionally and efficiently.
- Provided support to servers when needed during busy periods or peak hours.
- Assisted with training new staff members on proper customer service techniques.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Managed reservations system including taking reservations over phone or online booking systems.
- Conducted regular inventory checks of stock levels in order to maintain adequate supply levels.
- Developed and maintained relationships with vendors and suppliers for front of house needs.
Bartender/Lead Cocktail Server
Poppes Bistro & Lounge
Bellingham, WA
09.2009 - 12.2014
- Greeted customers and provided excellent customer service.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Balanced daily registers and generated sales reports for management.
Education
Bachelor of Arts - English Writing/Criminology
Western Washington University
Bellingham, WA03-2010
Skills
- Customer Service
- Policy Implementation
- Complex Problem-Solving
- Cross-Functional Teamwork
- Sales Techniques
- Staff Management
- Food & Beverage Preparation
- Exceptional Organizational Skills
Timeline
Line/Prep Cook, Customer Service
Mezze Mediterranean Cuisine
10.2018 - 02.2024
Front of House Manager
Red House Beer & Wine
02.2014 - 07.2018
Bartender/Lead Cocktail Server
Poppes Bistro & Lounge
09.2009 - 12.2014
Bachelor of Arts - English Writing/Criminology
Western Washington University