Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
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ALISON HUDSON

HAWTHORNE

Summary

Dynamic filmmaker and creative professional with a strong background in customer service and administrative roles, excelling in communication and collaboration. Proven track record of enhancing customer satisfaction and streamlining operations through effective problem-solving and adaptability. Committed to delivering exceptional service while fostering positive experiences, supported by proficiency in data entry and digital tools. Passionate about leveraging artistic vision and technical skills to create impactful narratives that resonate with diverse audiences.

Overview

4
4
years of professional experience

Work History

Tutor

Mineral County School District
06.2022
  • Guided students to excel in online learning, boosting engagement and understanding.
  • Assisted with diverse administrative tasks, ensuring smooth office operations.
  • Developed educational activities, enhancing student knowledge across subjects.

Desk Assistant

Hawthorne Dental
09.2022 - 05.2023
  • Digitized patient records, improving data accessibility and accuracy.
  • Enhanced clinic efficiency through systematic appointment scheduling, insurance verification, and document processing while maintaining exceptional patient service
  • Maintained rigorous sanitization protocols and workspace organization, contributing to positive patient experiences and regulatory compliance

Crew Member

McDonald's
09.2021 - 01.2022
  • Efficiently managed operations during peak times, ensuring smooth service flow.
  • Streamlined order processing in high-volume environment while maintaining quality standards and collaborating with team to meet peak service demands
  • Implemented food safety protocols and maintained pristine work stations while handling multiple customer orders simultaneously
  • Fostered positive guest experiences through attentive service and efficient resolution of customer inquiries during rush periods

Guest Experience Team Member

University of Nevada Reno Housing Department
05.2025 - 08.2025
  • Coordinated with housekeeping and maintenance staff to address any guest issues in a timely manner.
  • Participated in regular team meetings to discuss strategies for improving guest satisfaction levels.
  • Achieved high levels of customer satisfaction through empathetic listening and effective problem-solving skills.
  • Ensured compliance with safety regulations across all aspects of the property, maintaining a secure environment for both guests and staff members alike.
  • Collaborated with team members to ensure seamless guest experience from arrival to departure.

Courier

UberEats
06.2024 - Current
  • Deliver meals promptly, ensuring customer satisfaction and efficient route planning.
  • Maintain high customer ratings through reliable service and timely deliveries.
  • Utilize navigation tools to optimize delivery routes and reduce travel time.
  • Resolve delivery issues quickly, enhancing customer experience and service reliability.

Education

Bachelor of Journalism, Film Emphasis - Journalism

University of Nevada Reno
Reno, NV
05-2027

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Mineral County High School
Hawthorne, NV
05.2023

Skills

  • Communication
  • Critical Thinking
  • Collaboration
  • Adaptability
  • Adobe Photoshop (Skillful)
  • Adobe Premiere (Skillful)
  • Adobe Illustrator (Skillful)
  • Customer Service (Experienced)
  • Data Entry (Skillful)
  • Golf (Experienced)
  • Digital photography
  • Video production

ADDITIONAL INFORMATION


  • Previous President of The Dream Team Non-Profit
  • Spear-Headed the implementation of protections for gender non-conforming individuals in Mineral County School District

Timeline

Guest Experience Team Member

University of Nevada Reno Housing Department
05.2025 - 08.2025

Courier

UberEats
06.2024 - Current

Desk Assistant

Hawthorne Dental
09.2022 - 05.2023

Tutor

Mineral County School District
06.2022

Crew Member

McDonald's
09.2021 - 01.2022

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Mineral County High School

Bachelor of Journalism, Film Emphasis - Journalism

University of Nevada Reno

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