Summary
Overview
Work History
Education
Skills
Timeline
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Alison Mandeville

Ithaca,NY

Summary

I had the privilege of working and collaborating at the same company for 17 years. It was a lean company that operated Internationally and I was able to learn and contribute between sales, marketing and product development across multiple offices both

The project cycle could be anywhere from six months to 3 years, so I also developed deep relationships with my clients. Project management and problem solving were critical elements to my job. I also got to engage with our factory manager and problem solve across regional and cultural differences.

Overview

20
20
years of professional experience

Work History

Sales Executive

Crosby Street Studios
02.2023 - 02.2024
  • Introduced a new brand into the SF market
  • Leveraged existing relationships to switch projects to the new company
  • Achieved sales goals and by cultivating and securing new customer relationships.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Successfully introduced a new sales person into the territory and helped transfer existing projects and relationships


Sales Executive

Tai Ping Carpets
10.2014 - 09.2022
  • Worked with top architects and designers to create custom carpets for their projects
  • Project managed projects from six months to three years
  • Lead the West Coast sales team
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Enhanced brand visibility, coordinating with marketing to develop impactful campaigns.
  • Improved product offerings by gathering customer feedback and working closely with product development team.
  • Identified new market opportunities through diligent research and networking.
  • Fostered culture of continuous improvement, encouraging feedback and innovative ideas from sales team.
  • Led cross-functional teams to support sales objectives, fostering collaboration between sales, marketing, and product development.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.
  • Drove revenue growth, leveraging in-depth product knowledge to offer customized solutions.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers
  • Built customer loyalty and retention by delivering excellent service.
  • Achieved significant sales targets by motivating team and setting realistic yet challenging goals.

Sales Executive

Tai Ping Carpets
10.2008 - 05.2012
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.

Sales Executive

Tai Ping Carpets
02.2004 - 11.2008
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Cultivated long-term relationships with high-value clients to ensure repeat business and referrals.
  • Enhanced client satisfaction, providing exceptional after-sales support and maintaining regular communication.

Education

BBA - Marketing

Texas A&M University
College Station, TX
05.2002

Skills

  • Business development and planning
  • Client Relationships
  • Problem Solving
  • Mentoring

Timeline

Sales Executive

Crosby Street Studios
02.2023 - 02.2024

Sales Executive

Tai Ping Carpets
10.2014 - 09.2022

Sales Executive

Tai Ping Carpets
10.2008 - 05.2012

Sales Executive

Tai Ping Carpets
02.2004 - 11.2008

BBA - Marketing

Texas A&M University

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Alison Mandeville