Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alison Nardella

Raleigh,NC

Summary

Recent CNA course graduate with a strong foundation in patient care, safety procedures, and healthcare communication. Trained in providing compassionate assistance with daily living activities, obtaining vital signs, and maintaining a clean, supportive environment. Eager to apply classroom and clinical skills in a hospital setting, while continuing to learn and grow as part of a patient-focused care team. Reliable, fast learner, with a calm, professional presence under pressure.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Private PCA/Caregiver

Care.com
Raleigh, NC
06.2025 - Current
  • Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
  • Provided emotional support to patients and families during difficult times.
  • Transported clients from one location to another in an efficient manner.
  • Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Responded promptly to emergency situations according to established protocols.
  • Assisted patients with recreational activities such as reading books or playing board games.
  • Gave reminders about hygiene practices like brushing teeth or combing hair.

Lead Hostess

Crawford Brother's Steakhouse
Cary, NC
12.2024 - 06.2025
  • Assigned tasks to hostesses based on skill level and experience.
  • Performed opening and closing duties, including table setup, supply restocking, and area cleaning.
  • Communicated issues or complaints to management promptly.
  • Assisted wait staff with food delivery as needed.
  • Built relationships with regular customers to encourage repeat business.
  • Verified reservations before seating guests.
  • Provided seating arrangements in accordance with occupancy regulations and guest preferences.
  • Organized special events, such as birthdays and anniversaries.

Maître D'

East End Bistrot
Raleigh, NC
02.2024 - 12.2024
  • Managed all calls and emails for scheduling reservations and private events.
  • Executed seating arrangements for an average of 100 guests nightly using OPEN TABLE.
  • Greeted guests upon arrival and departure to enhance hospitality experience.
  • Processed to-go orders efficiently to meet customer needs.
  • Assisted servers with food running, bussing, and polishing silverware and glassware.
  • Collaborated with guests pre-reservation to gather birthday or event supplies for tables.
  • Resolved customer conflicts promptly to maintain satisfaction.
  • Coordinated with servers to optimize seating capacity and service quality.

Server/Host

Carolina Country Club
Raleigh, NC
04.2021 - 08.2023
  • Assisting club members with to-go orders
  • Organizing and seating over 200 people a night
  • Answering member phone calls
  • Using POS/reservation systems
  • Greeting members on their way in and out
  • Make sure the club meets the member's high service expectations.
  • Developing and maintaining positive relationships with club members to enhance their overall experience and foster a sense of community
  • Implementing personalized member recognition strategies, such as remembering member preferences, anniversaries, and special occasions
  • Reorganizing the seating system to ensure faster customer service
  • Recommending a new idea which is now in function; to call and wish happy birthday to members
  • Worked with club management to create new uniforms for sections of the club
  • Involved in training two new team members each month

Education

Bachelor of Arts - Psychology

North Carolina State University
Raleigh, NC
05-2027

Diploma -

Green Level High School
other
06.2023

Skills

  • Basic life support (BLS) certification
  • Child CPR
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Exceptional communication

Certification

  • CNA Certified

-Completed through Care One Health Training

-Completed 50 hours of hands on training at Brookdale Skilled Nursing Facility (May 2025 - June 2025)

  • BLS Certified

Timeline

Private PCA/Caregiver

Care.com
06.2025 - Current

Lead Hostess

Crawford Brother's Steakhouse
12.2024 - 06.2025

Maître D'

East End Bistrot
02.2024 - 12.2024

Server/Host

Carolina Country Club
04.2021 - 08.2023

Bachelor of Arts - Psychology

North Carolina State University

Diploma -

Green Level High School

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