Alison Nieves Umbria
Murfreesboro,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Supervisor
Pasteles y Compania
Guayaquil, Guayas
05.2020 - 01.2022
- Coordinated with other departments to ensure smooth workflow.
- Managed inventory levels at store locations according to corporate guidelines.
- Developed and implemented sales strategies to increase customer base.
- Established clear expectations for quality control processes among staff members.
- Resolved customer complaints efficiently and professionally.
- Monitored daily operations of sales team, including customer service, product knowledge, marketing initiatives.
- Ensured compliance with company policies and procedures related to sales operations.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Processed cash, credit and check transactions with POS system and cash register.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Sales
Contrumac
Guayaquil, Guayas
06.2019 - 12.2019
- Analyzed sales data to identify areas of improvement in sales strategies.
- Reconciled daily sales receipts with total sales at end of shift.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Exceeded sales goals.
- Maintained accurate records of sales activities including daily sales reports.
Education
BBA - Business Administration
Universidad Nacional Experimental Simon Rodriguez
Barquisimeto, Lara04-2013
BBA - Administrative Management
Tecnologico Universitario Dr. Jose Gregorio Hernan
Valera, Trujillo11-2005
Skills
- Sales strategy
- Customer service
- Quality control
- Team leadership
- Process improvement
- Communication skills
Accomplishments
- Woman Catalysis, First place in the course, where soft skills, leadership and entrepreneurship were developed.
Timeline
Sales Supervisor
Pasteles y Compania
05.2020 - 01.2022
Sales
Contrumac
06.2019 - 12.2019
BBA - Business Administration
Universidad Nacional Experimental Simon Rodriguez
BBA - Administrative Management
Tecnologico Universitario Dr. Jose Gregorio Hernan