Carlos Aquino
Hialeah
Summary
Dynamic sales leader with a proven track record at Advanced Auto Parts, excelling in customer service and sales strategy. Achieved consistent sales targets while mentoring teams and enhancing performance through effective training. Strong relationship-building skills fostered client loyalty, driving repeat business and revenue growth. Expertise in sales analysis and visual merchandising.
Knowledgeable [Desired Position] with proven track record in sales leadership and team management. Demonstrated success in driving revenue growth and enhancing customer satisfaction. Successfully utilized strategic planning and relationship-building skills to achieve business objectives.
Sales professional with commitment to high standards and delivering results. History of driving sales growth and enhancing team performance. Reliable in adapting to changing needs and fostering collaboration. Expertise in strategic planning and customer relationship management.
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Experienced with leading sales teams to achieve business targets. Utilizes strategic planning and team collaboration to drive revenue growth. Track record of strong understanding of customer relationship management and market analysis.
Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational, and communication skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Advanced Auto Parts
02.2023 - 03.2025
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Analyzed sales data to set quotas and assess potential areas of growth.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Promoted exceptional customer service by engaging clients on sales floor.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
Salesperson
AutoZone
05.2017 - 08.2021
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Implemented effective sales strategies to maximize revenue generation.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- Maintained current knowledge of evolving changes in marketplace.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
GED -
Green Springs High School
3555 NW 7th St, Miami, FL 3312508-2025
Skills
- Customer service
- Sales analysis
- Visual merchandising
- Team leadership
- Sales strategy
- Employee training
- Sales presentations
- Motivational skills
- Sales team assistance
- Sales training
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Sandler Training's Strategic Customer Care Certificate – Sandler Training.
- Salesforce Certified Advanced Administrator – Salesforce.
- Senior Professional in Human Resources (SPHR) - HR Certification Institute.
- Google Analytics Individual Qualification – Google Analytics Academy.
- Dale Carnegie Sales Training, Winning with Relationship Selling – Dale Carnegie & Associates.
- Digital Marketing Professional Certification – Digital Marketing Institute.
- Facebook Blueprint Certification – Facebook Blueprint.
- Accredited Sales Consultant (ASC) - American Gem Society.
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Sales Supervisor
Advanced Auto Parts
02.2023 - 03.2025
Salesperson
AutoZone
05.2017 - 08.2021
GED -
Green Springs High School
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