Hi, I’m
Alison Shouse
Indianapolis,IN
Summary
Skilled in forklift operation, moving merchandise and replenishing shelves. Enthusiastic, positive and dedicated professional. Proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Great as an individual but will thrive in a team setting as well.
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
9
years of professional experience
1
Certification
Work History
IkeaFishers, IN
Warehouse Team Leader
10.2022 - Current
Job overview
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Monitored performance and safety practices of 20+ -person warehouse staff.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Trained employees on equipment operation and safety protocols.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Circle City Hot Air Balloon TeamIndianapolis, IN
Hot Air Balloon Team Member
06.2022 - Current
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Required to be hyper-aware of any potential mistakes when setting up or taking down hot air balloon.
- Trained to listen to exactly what pilot is saying when preparing balloon for takeoff or landing.
- Trained to be friendly and professional around all passengers to ensure they are happy and content; answered any questions that might come up.
- Requires very clear communication between both pilot and handlers at all times.
- Followed safety procedures to ensure guest and workers safety.
- Easily adapted to quickly changing circumstances.
William's Bros Lon Term Care FacilityFishers, IN
Pharmaceutical Delivery Driver
07.2021 - 10.2022
Job overview
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Expedited deliveries to meet customer deadlines and requirements.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Verified accuracy of all deliveries against order forms.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
IKEAFishers, IN
Warehouse Forklift Operator
04.2019 - 10.2022
Job overview
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Organized and prepared products for consumers shopping in store and online.
World Financial Group WfgIndianapolis, IN
Financial Services Representative
01.2018 - 01.2022
Job overview
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
- Responded to inquiries from clients and provided financial advice to drive fiscal growth.
- Completed consistent trainings to ensure was aware about any changes to financial products.
IKEAFishers, IN
Sales Associate
09.2017 - 04.2019
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Prioritized helping customers over completing other routine tasks in store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Chick-fil-AIndianapolis, IN
Food Service Worker
03.2015 - 04.2019
Job overview
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Developed and maintained positive relationships with customers to enhance service.
- Utilized POS system to receive and process food and beverage orders.
Education
University of Southern IndianaEvansville, IN
Bachelor of Science from Photography
05.2017
Skills
- Order Picking
- Shipping and Receiving
- Warehouse Operations
- Leadership
- Efficiency
- Communication
- Team Training
- Outgoing Personality
- Flexible Schedule
- Team Player
- OSHA Compliance
- Forklift Operation
Volunteering
I volunteer with an organization called Paws & Think and it is a non-profit organization focusing on the at-risk community, both human and canine. Our vision creates a community where “every person who would benefit from a dog has the opportunity, and every dog fulfills its potential.”
I have volunteered at animal shelters around the area and been a dedicated foster for animals at risk of being euthanized.
Accomplishments
- Collaborated with team of 20 in the development of Warehouse Efficiency.
- As a part time employee was ranked in the top 10 in our Central Market for order fulfillment.
Certification
- Narrow Aisle License
- Powered Pallet Truck License
- CPR
- Forklift Trainer
Hiking
I enjoy the serenity of hiking, especially the more challenging hikes. I like to do hard things so that I know they are achievable, (even if I don't believe it in the moment).
Timeline
Warehouse Team Leader
Ikea
10.2022 - Current
Hot Air Balloon Team Member
Circle City Hot Air Balloon Team
06.2022 - Current
Pharmaceutical Delivery Driver
William's Bros Lon Term Care Facility
07.2021 - 10.2022
Warehouse Forklift Operator
IKEA
04.2019 - 10.2022
Financial Services Representative
World Financial Group Wfg
01.2018 - 01.2022
Sales Associate
IKEA
09.2017 - 04.2019
Food Service Worker
Chick-fil-A
03.2015 - 04.2019
University of Southern Indiana
Bachelor of Science from Photography