Alison Williams, RN, BSN
Naples,FL
Summary
Experienced and results-oriented sales professional in the healthcare industry. Skilled in planning, problem-solving, and relationship development. Excellent communication skills, both written and verbal. Highly organized with extensive clinical knowledge. Passionate about educating others and proven ability to enter new markets and establish strong connections. Known for professionalism, personability, and articulate presentations. Areas of expertise include product/clinical knowledge, impactful sales presentations, problem-solving and decision-making, client satisfaction, partnership development, time management, customer relationship management, and budget administration.
Overview
23
23
years of professional experience
Work History
INFUSION SYSTEMS TERRITORY MANAGER
BAXTER HEALTHCARE CORPORATION
03.2023 - Current
- Developed and maintained strong relationships with healthcare professionals to promote and educate on infusion systems
- Identify sales targets through strategic planning and execution of territory management
- Conducted product demonstrations and training sessions to ensure optimal use of infusion technology in clinical settings
- Collaborated with cross-functional teams to enhance product offerings and address customer needs effectively
- Analyzed market trends and competitor activities to identify growth opportunities and inform sales strategies
SENIOR CLINICAL NURSE MANAGER
BAXTER HEALTHCARE CORPORATION
05.2011 - 03.2023
- Assess hospital training needs and negotiate reasonable and cost-effective in-service schedule, coordinate clinical support, and ensure satisfactory conversion, follow-up, and trouble shooting
- Implement and customize therapy standardization programs for Baxter customers designed to reduce the utilization of disposables while identifying opportunities to increase penetration of entire portfolio of products
- Act as a clinical 'expert' and consultant to customers, field sales, marketing, and R&D functions
- Provide troubleshooting in accounts as needed
- In depth knowledge of Spectrum IQ, Novum IQ Syringe and Novum IQ LVP
- Work collaboratively with sales team to deliver effective presentations to prospective customers and provide clinical product demonstrations
- CLINICAL CENTER OF EXCELLENCE/HOSPITAL PRODUCTS
- Co-Lead for Baxter Women’s Leadership in the Field
- Nominated for 2016 US Hospital Products Avenues for Excellence Award/Compassion for Patients
- Promoted to Senior Clinical Services Manager August 2017
- Spectrum IQ Workstream Representative for Clinical Center of Excellence
DISTRICT CLINICAL SPECIALIST
KINETIC CONCEPTS, INC.
02.2008 - 05.2011
- Company Overview: THERAPEUTIC SUPPORT SYSTEMS
- Acted as a clinical resource to my fellow district members
- Focused on growing critical care business in key account intensive care units through sales presentations and clinical presentations
- Conducted educational presentations approved by the American Nursing Credentialing Center to clinicians within the district
- Assisted ICU’s in the development of Kinetic Therapy and RotoProne policies, procedure and protocols
- Provided clinical education support to all customers in the Capitol District
- Assisted with the planning and execution of the RotoProne peer to peer dinner programs held in Baltimore, MD and Washington, DC
- Designed invitations for the RotoProne peer to peer dinner programs and shared the template with fellow District Clinical Specialists
- Analyzed return on investment with RotoProne CORE Programs, Critical Care lunch and learns, bed fairs and peer to peer programs
- Worked collaboratively with multiple teams within the district to accomplish tasks and projects
- THERAPEUTIC SUPPORT SYSTEMS
- New Hire Training Class Valedictorian, KCI USA, Therapeutic Support Surfaces, February 2008
- Completed Advanced Clinical Education Presentation Certification Class, March 2008
- Served on Field Advisory Panel, August 2008-August 2009
- Selected to represent KCI at the following conferences: CHEST - Philadelphia, PA, October 2008, NPUAP - Washington, DC January 2009, CHEST - San Diego, CA, November 2009, SCCM - Miami, FL, January 2010, ACCN NTI- Washington, DC, May 2010
- Key contributor in the launch of the KCI First Step All in One MRS
- Selected to participate in Bariatric Workshop panel by product manager and to assist in the development of the bariatric educational workshop for 2009 Global Sales Conference
- Created and developed a monthly district Journal Club for 2009
- Received recognition from customers and co-workers for my responsiveness, flexibility, and performance
- Recipient of 2010 Equity Grant based on my potential to create value and my individual performance
- Met and exceeded sales goals for Critical Care and Bariatric Therapies
- Grew rental market for Roto Prone in MD market
PROFESSIONAL SALES REPRESENTATIVE
SOLVAY PHARMACEUTICALS, INC.
03.2002 - 11.2007
- Company Overview: SPECIALIZED MARKETS DIVISION
- Delivered effective sales presentations in the private practice physician’s office, independent and chain pharmacies and assigned medical conventions
- Physician specialties called upon included: Internists, Family Medicine, Endocrinology, Oncology, Infectious Disease and Urology
- Developed relationships with key opinion leaders within as assigned territory
- Key role in planning and execution of all Plan of Action Meetings and Educational Programs
- Managed territory expenses within assigned budget through effective use of Peer-to-Peer speaker programs, lunch appointments and grand rounds
- Demonstrated successful teamwork and positive relationships with direct business partners and co-promotional business partners
- SPECIALIZED MARKETS DIVISION
- District Sales Trainer 2007
- Corporate Guest Trainer August 2007
- Award: 246% increase in Marinol prescriptions YTD August 2007
- Award: 1st in District AndroGel Pump Market Share-June 2007
- Award: AndroGel TPO Attainment Award July 2006 for achieving 109% of AndroGel TPO’s
- Award: 'AndroGel Operation Make It Count' Contest Winner for Business Growth- March 2006
- Award: 'AndroGel Federal Employee Program More for Less' Contest Winner (775% increase in NRX)- February 2006
- Award: Outstanding Performance and Exceptional Commitment to Teamwork- January 2006
- Award: 1st in Sales Growth- Marinol- June 2005
- Award: True to the Vision recipient- January 2005
Education
Bachelor of Science - Nursing
University of Maryland at Baltimore School of Nursing
Baltimore, MDSkills
- Product/Clinical Knowledge
- Sales Presentations/Education
- Problem Solving/Decision Making
- Client Service/Satisfaction
- Partnership Development
- Time Management
- Customer Relationship Management
- Budget Management/Administration
- Team collaboration and leadership
- Customer relationship management
- Multitasking and organization
Accomplishments
- Co-Lead for Baxter Women’s Leadership in the Field
- Nominated for 2016 US Hospital Products Avenues for Excellence Award/Compassion for Patients
- Promoted to Senior Clinical Services Manager 08/01/17
- Spectrum IQ Workstream Representative for Clinical Center of Excellence
- New Hire Training Class Valedictorian, KCI USA, Therapeutic Support Surfaces, 02/01/08
- Completed Advanced Clinical Education Presentation Certification Class, 03/01/08
- Served on Field Advisory Panel, 08/01/08-08/01/09
- Selected to represent KCI at various conferences from 10/01/08 to 05/01/10
- Key contributor in the launch of the KCI First Step All in One MRS.
- Selected to participate in Bariatric Workshop panel for 2009 Global Sales Conference.
- Created and developed a monthly district Journal Club for 2009.
- Received recognition from customers and co-workers for responsiveness, flexibility, and performance.
- Recipient of 2010 Equity Grant based on potential to create value and individual performance.
- Met and exceeded sales goals for Critical Care and Bariatric Therapies.
Timeline
INFUSION SYSTEMS TERRITORY MANAGER
BAXTER HEALTHCARE CORPORATION
03.2023 - Current
SENIOR CLINICAL NURSE MANAGER
BAXTER HEALTHCARE CORPORATION
05.2011 - 03.2023
DISTRICT CLINICAL SPECIALIST
KINETIC CONCEPTS, INC.
02.2008 - 05.2011
PROFESSIONAL SALES REPRESENTATIVE
SOLVAY PHARMACEUTICALS, INC.
03.2002 - 11.2007
Bachelor of Science - Nursing
University of Maryland at Baltimore School of Nursing
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