Alison Wilmoth
Westland,MI
Summary
To obtain a position where I can leverage my people skills, knowledge and work ethic to help maximize growth and help the company and myself to achieve the goals. I am a hard-working, energetic, motivated person and I have a positive attitude.
Overview
20
20
years of professional experience
Work History
Human Resources Assistant Manager
Kroger Company
- Responsible of overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales
- Identify and implement best practices for shelf management, new item placement/markdown programs
- Assist store manager in staffing, reducing turnover, increasing retention and store operations
- Leader of Customer Service and employee relations.
e-Commerce Supervisor
Kroger Company
- Manage overall operations of e-Commerce department to achieve desired sales objectives, goals and budgets
- Develop associates to meet productivity standards/ certify associates once they meet or exceed goals
- Train associates on all functions related to their role in e-Commerce (Order Selector/Customer Attendant)
- Supervise and coach direct reports on their performance at work
- Experience in a warehouse environment.
Floral Manager
Kroger Company
- Knowledge of principles and processes for providing customer and personal services
- Long time Cultural Council member
- Member of the STAR Safety Team
- Led many in-store fundraising events
- Recipient of six Customer First Awards
- Consistently in top tier of floral holiday sales
- Plan arrangement according to client's requirements, utilizing knowledge of design and properties of materials, or select appropriate standard design pattern
- Create and change in-store and window displays, designs, and looks to enhance a shop's image.
Retail Sales Professional, Key Holder
Ashley Homestore
01.2020 - 01.2024
- Million Dollar writer
- Elite Mentor- transition new sales team members into their sales position
- Interact with and assist customers in a furniture retail sales environment
- Handle customer paperwork, track orders and communicate with customers after the sale
- Work with team members to provide the best guest experience.
Floral Field Specialist
Kroger Company
01.2004 - 01.2018
- Delegate tasks/coordinate resources to execute remodels, department resets and space optimization
- Identify and implement best practices for shelf management, new item placement/markdown programs
- Provide training to district coordinators
- Communication channel for merchandising opportunities to stores/district
- Provide feedback to Store Management, District Coordinator and Produce Merchandiser about observations during store visits including strengths and developmental opportunities.
Education
Kroger Leadership Management Training Program
Business Management
Schoolcraft Community College
01.2010
Skills
- Leadership
- Customer Service
- Detailed/Organized
- Goal Oriented
Accomplishments
Achieved Presidents Club (Top 20% in sales) in first year of sales. And have maintained since.
Timeline
Retail Sales Professional, Key Holder
Ashley Homestore
01.2020 - 01.2024
Floral Field Specialist
Kroger Company
01.2004 - 01.2018
Kroger Leadership Management Training Program
Business Management
Schoolcraft Community College
Human Resources Assistant Manager
Kroger Company
e-Commerce Supervisor
Kroger Company
Floral Manager
Kroger Company
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