Summary
Work History
Education
Skills
Timeline
Generic

Alison M. Kline

Business Manager
Navarre,FL

Summary

Highly organized, multi-talented military veteran with 20 years of committed customer service experience in the United States Air Force. Analytical thinker with a desire to succeed, a persuasive communication style, and innate ability to quickly establish a bond of trust with anyone. Outside of the box thinker with an understanding of business contracts, financial concepts, budget management, and cost effective solutions. Able to set goals and determine/allocate resources and personnel needed for resolution. Successful in building and leading teams in a variety of functional areas from cyber and communication operations, logistical operations, education and training, procuring advanced training opportunities, supervisory human resource management, project and program management, personnel/administrative office management, and quality assurance.

Work History

Communication and Customer Service

United States Air Force Special Operations Command
Hurlburt Field , FL
2019.07 - Current
  • Maintains communications with 2 Air Force and 982 Training Group on aircraft and mission related training requirements relating to funding, scheduling, and education
  • Functions as Command Program Lead for Training Business Area assisting 100 unit training managers and ensuring permission accuracy across 40 sub-organizations and 4,000 users
  • Secured time-critical Aircraft Mishap Investigation Course quota’s while validating Logistics Director’s priority and increasing number of maintenance qualified members by 15%

Training and Leading

United States Air Force Special Operations Command
Hurlburt Field , Florida
2018.02 - 2019.07
  • Led nine unit training manager and four instructors responsible for training over 2.1 thousand personnel while supporting 54 C-130 and CV-22 aircraft worth grand total of $7.7 billion dollars
  • Directed Training Business Area audit of 57 flights, rectifying over 20 thousand errors while increasing wing’s readiness reporting accuracy to Secretary of Defense by over 20 percent
  • Inspected four wing training programs while mentoring 12 unit training managers and resolving 45 write-ups resulting in more than 700 tasks trained and increasing capabilities by 35 percent

Dedication to Quality and Improvement

United States Air Force Special Operations Command
Hurlburt Field , Florida
2017.02 - 2018.02
  • Functioned as liaison and subject matter expert to wing education and training office while advising and briefing group and squadron commanders on training matters for over 200 enlisted members
  • Briefed supervisors and trainees on career development course reviews and completion standards, while administering and tracking Advanced Distant Learning System Computer Based Training and Air Force Training Record data entries
  • Coordinated funding for invaluable medical group training by locking in training quota’s with Major Command and securing $15 thousand dollars for 20 enlisted and officer certifications

Organized and Supportive

United States Air Force Special Operations Command
Hurlburt Field , Florida
2012.04 - 2017.02
  • Meticulous managed Special Certification Roster by validating over 1000 line items and identifying and rectifying 223 defects ensuring 100 percent accuracy for flight line certification
  • Instructed Major Command level Air Force Trainer Course across 6 wings, teaching total of 300 airman across 12 air force specialties in over 25 classes while increasing training capability 34 percent
  • Piloted sole Training Business Area to Air Force Training Records conversion, updating Master Training Plan for 17 Airmen, and converting over 1000 tasks in less than 60 days

Education

Bachelor of Science - Business Management

Granite State College
New Hampshire
06.2022

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of The Air Force
Alabama
04.2017

Associate of Applied Science - Education And Training Management

Community College of The Air Force
Alabama
04.2017

Skills

  • Leading teams of all sizes
  • Secret Security Clearance
  • Event Planning
  • Project Management
  • Proficient with MS Office
  • Quality Assurance
  • Innovative Problem Solver
  • Strong Verbal Communication
  • Superb Organizational Skills

Timeline

Communication and Customer Service

United States Air Force Special Operations Command
2019.07 - Current

Training and Leading

United States Air Force Special Operations Command
2018.02 - 2019.07

Dedication to Quality and Improvement

United States Air Force Special Operations Command
2017.02 - 2018.02

Organized and Supportive

United States Air Force Special Operations Command
2012.04 - 2017.02

Bachelor of Science - Business Management

Granite State College

Associate of Applied Science - Aircraft Armament Systems Technology

Community College of The Air Force

Associate of Applied Science - Education And Training Management

Community College of The Air Force

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Alison M. KlineBusiness Manager