Alison S. Asby
Mt. Pleasant,SC
Summary
Recent graduate of North Carolina Central University with a Bachelors in business management. Accumulated a GPA of 3.2. Possess strong critical thinking, organization, teamwork, and business skills. Having a high degree of proficiency in mathematics and statistical analysis. Can be relied upon to help your company achieve its goals. I am open and willing to learn new skills as it will be beneficial to your organization as well as my career.
Overview
8
8
years of professional experience
Work History
Production Association
Amazon Delivery Station
Hanahan, SC
02.2021 - Current
- Collaborate with cross-functional teams to address complex challenges, sharing knowledge and expertise to find innovative solutions.
- Monitor machinery to identify concerns, make corrections, or report complex problems.
- Prepare an average of 250-300 packages daily for shipment to process for delivery or returns.
- The use of basic program proficiency, such as microsoft office programs and the Dolphin Universal Scan software.
Customer Service Representative
Spectrum
Raleigh, NC
05.2020 - 02.2021
- Communicated with customers to address concerns
- Maintained up-to-date knowledge of product and service changes.
- Created and maintained detailed a detailed database to help The Charter Partner Program develop promotional sales.
- Monitored all communication devices to ensure zero to 1 minute hold time.
Experienced Waitstaff
Cracker Barrell Old Country Store
Mount Pleasant, SC
09.2016 - 08.2019
- Provided excellent customer service to ensure guest satisfaction
- Followed health and safety guidelines when handling food and beverages
- Addressed customer complaints professionally and promptly
- Maintained stock levels of supplies and equipment, reporting any shortages or maintenance issues to management
Education
BBA - Business Management
North Carolina Central University
Durham, NC05-2024
Skills
- Managerial Accounting
- Management Information Systems
- Research Analysis
- Computer Literacy
- Finance
- Marketing Analytics
Affiliations
- Volunteered with the Meals On Wheels Program Located in Durham, NC
- In 2023, we were able to raise a total of $129,530 to help combat senior hunger.
Timeline
Production Association
Amazon Delivery Station
02.2021 - Current
Customer Service Representative
Spectrum
05.2020 - 02.2021
Experienced Waitstaff
Cracker Barrell Old Country Store
09.2016 - 08.2019
BBA - Business Management
North Carolina Central University