Alissa Bockenfeld
Iowa City,IA
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Iowa Health Care
Iowa City , Iowa
06.2022 - Current
- Measured vital signs including temperature, pulse, respiration rate, and weight.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Instructed new employees on proper techniques of performing daily tasks.
- Maintained accurate records of patient care, condition, progress, and concerns.
Nurse Technician/Unit Clerk
Mercy Hospital
Iowa City, Iowa
11.2021 - 05.2022
- Assist with direct patient care tasks.
- Monitor glucose levels and take vital signs.
- Order medical equipment.
- Document patient behavior/activities.
- Provided assistance in lifting, turning, positioning and transporting patients.
Server
Buffalo Wild Wings
Davenport, Iowa
06.2021 - 11.2021
- Monitored food distribution, ensuring that meals are delivered to the correct recipients and that guidelines are followed.
- Totaled checks, presented them to customers, and accepted payment for services.
- Stocked service stations with supplies such as ice, cups, napkins, and silverware.
- Provided friendly customer service and assisted restaurant guests with their needs.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Education
Master of Science - Nursing
University of Iowa
Iowa City05-2026
Bachelor of Science - Exercise Science
University of Iowa
Iowa City05-2024
Skills
- Patient Observation
- Sterilization techniques
- Specimen Collection
- Basic nursing care
- Information Protection
- Feeding Assistance
Accomplishments
- University of Iowa - Deans List
- Iowa Health Care - Helping Hands Award Recipient
Certification
- CPR Certified
- Certified Nursing Assistant (CNA)
Timeline
Patient Care Technician
Iowa Health Care
06.2022 - Current
Nurse Technician/Unit Clerk
Mercy Hospital
11.2021 - 05.2022
Server
Buffalo Wild Wings
06.2021 - 11.2021
- CPR Certified
- Certified Nursing Assistant (CNA)
Master of Science - Nursing
University of Iowa
Bachelor of Science - Exercise Science
University of Iowa
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