Alissa Bruno

Is responsible for supporting the daily operations of a hospital unit by coordinating communication, managing patient information, and assisting healthcare staff. They serve as a central point of contact between nurses, doctors, patients, and other departments to help ensure smooth patient care.

• Answer phones and communicate with patients, families, and healthcare staff
• Maintain and update patient charts
• Process physician orders and coordinate with hospital departments
• Monitor unit supplies and request inventory when needed
• Assist with admissions, transfers, and discharges of patients
• Ensure patient information is accurate and confidential
• Support nurses and physicians with administrative tasks
• Respond to call lights and relay messages promptly

• Turned and repositioned bedridden patients to prevent bedsores.
• Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
• Planned and served meals and snacks to patients according to prescribed diets.
• Communicated with patients to determine feelings, need for assistance or social and emotional support.
• Supplied, collected and emptied patient bedpans on frequent basis.
• Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
• Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
• Completed daily room cleaning and organizing to provide patients with clean environment.
• Conducted regular rounds to check on patients' safety and proactively address issues.
• Recorded patient conditions and vital signs before and after medical operations.
• Answered signal lights, bells and requests-for-service to assist patient services fulfillment.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
• Answered patient call signals and signal lights to determine patients' needs.
• Provided physical support to assist patients with bathing, dressing and toileting.
• Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.