Alissa Daley
Orlando ,FL
Summary
Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Publix Grocery Store. Recognized for maintaining cleanliness and sanitation while minimizing waste. Adept at problem-solving and ensuring customer satisfaction, consistently delivering exceptional service in fast-paced environments.
Professional food service worker with hands-on experience in deli operations, including food preparation, customer service, and inventory management. Known for strong focus on teamwork and achieving results, reliable with flexibility to adapt to changing needs. Skilled in slicing meats and cheeses, maintaining cleanliness, and providing exceptional customer interactions. Positive attitude and ability to thrive in fast-paced environments ensure effective collaboration and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Deli Clerk
Publix Grocery Store
Orlando, FL
11.2022 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service
Andretti Indoor Karting & Games
07.2021 - 11.2022
- Operated register to provide great customer service.
- Delivered exceptional customer service, addressing diner concerns promptly and professionally.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Assisted residents with luggage and groceries, providing exceptional customer service.
- Promoted quality customer service by executing follow up procedures.
Camp Counselor
Big Sisters
06.2020 - 07.2020
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
High School Diploma -
Jones High School
05-2022
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Retail store layouts
- Retail properties
- Time management
- Problem-solving
- Following directions
- Reliability
Certification
Health,Safety and Nutrition (HASN)
Identifying and Reporting Child Abuse and Neglect ( CAAN)
Timeline
Deli Clerk
Publix Grocery Store
11.2022 - Current
Customer Service
Andretti Indoor Karting & Games
07.2021 - 11.2022
Camp Counselor
Big Sisters
06.2020 - 07.2020
High School Diploma -
Jones High School