ALISSA HERNANDEZ
Tucson,AZ
Summary
A fast learner has amazing customer service experience alway follow the rules and how things need to get done. I am always a great listener and a person that likes to help people that need help.
Overview
3
3
years of professional experience
Work History
Caregiver
Rescare
08.2023 - Current
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Call agent
Vix global solutions
08.2022 - 01.2023
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
- Check to ensure that appropriate changes were made to resolve customers' problems
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Cashier
Jack in the box
01.2022 - 06.2022
- Clean food preparation areas, cooking surfaces, and utensils
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold
- Maintain sanitation, health, and safety standards in work areas
- Take food and drink orders and receive payment from customers
- Clean, stock, and restock workstations and display cases
- Serve orders to customers at windows, counters, or tables
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions
- Verify that prepared food meets requirements for quality and quantity.
Cashier
Walmart
02.2021 - 12.2021
- Work as part of a team of demonstrators to accommodate large crowds
- Stock shelves with products
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers
- Check to ensure that appropriate changes were made to resolve customers' problems
- Solicit sales of new or additional services or products
- Prepare merchandise for purchase or rental
- Bag or package purchases, and wrap gifts
- Dealt with cash
- Compute figures such as balances, totals, or commissions.
Education
High School Diploma - Diploma
Ombudsman
Tucson, AZ05.2020
Skills
- Experienced
- Expert
- Fast learner
Timeline
Caregiver
Rescare
08.2023 - Current
Call agent
Vix global solutions
08.2022 - 01.2023
Cashier
Jack in the box
01.2022 - 06.2022
Cashier
Walmart
02.2021 - 12.2021
High School Diploma - Diploma
Ombudsman