Alissa Hirugami
Azusa,CA
Overview
9
9
years of professional experience
Work History
Server
Chili's Restaurant
Glendora, CA
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders from customers accurately and promptly.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties, such as setting up the dining area and restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Behavior Technician
Haynes Family Of Programs
Laverne, CA
10.2022 - 11.2023
- Developed individualized treatment plans for each client that included goals and objectives.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Collaborated with families to provide support strategies for home-based interventions.
Customer Service Representative
Golds Gym
West Covina, USA
06.2019 - 10.2022
- Responded to telephone inquiries and complaints following standard operating procedures
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships
- Provided account information to customers and explained bill service policies and customer rights
Child Swim Instructor
Northview High School
Azusa, USA
04.2018 - 05.2019
- Evaluated individuals' abilities, needs and physical conditions and developed suitable training programs to meet any special requirements
- Monitored participants' progress and adapted programs as needed
- Taught individual and team sports to participants through instruction and demonstration, using knowledge of sports techniques and of participants' physical capabilities
- Conducted therapeutic, recreational, or athletic activities
Tutor
After School Program
Azusa, USA
01.2016 - 03.2018
- Helped take care of children providing teaching, meals, well-being and played with them
- Also helped around the park
- Created and maintained warm and welcoming tutoring environment conducive to learning
- Engaged actively with students to build confidence in subject matter and help improve study methods
Education
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Pomona, CA06-2025
Associate In Arts (A.A.) - psychology
Citrus Community College
Azusa, CA06.2022
Associate In Arts (A.A.) - Sociology
Citrus Community College
Azusa, CA06.2022
References
- Victoria Rincon, Manager, Golds Gym, (626) 922-4261, victoriarincon@gmail.com
- Teresa Cuara, Counselor, Citrus Community College, tcuara@citruscollege.edu
Timeline
Server
Chili's Restaurant
10.2023 - Current
Behavior Technician
Haynes Family Of Programs
10.2022 - 11.2023
Customer Service Representative
Golds Gym
06.2019 - 10.2022
Child Swim Instructor
Northview High School
04.2018 - 05.2019
Tutor
After School Program
01.2016 - 03.2018
Bachelor of Arts - Psychology
California State Polytechnic University, Pomona
Associate In Arts (A.A.) - psychology
Citrus Community College
Associate In Arts (A.A.) - Sociology
Citrus Community College