Alissa Hughey
Carthage,United States
Summary
I have had two positions at walmart I started in electronics and transferred to vision as an optician.
Developed skills in customer service and technical precision in clinical setting, seeking to transition into new field. Experienced in providing tailored solutions and attention to detail, ensuring customer satisfaction. Ready to leverage analytical and interpersonal skills in different professional environment.
Experienced with optical dispensing, ensuring accurate prescriptions and optimal lens fittings. Utilizes advanced lens technologies and patient care techniques to enhance vision solutions. Track record of effective communication and patient satisfaction through personalized service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Optician
Walmart
11.2021 - Current
- Analyze customer needs and make recommendations based on their preference
- Train new employees on company policy and procedures
- Deal with customers in a courteous and tactful manner
- Use judgment and make decisions when dealing with hostile customers, and use de-escalation techniques
- Provide utmost customer service and ensure all their questions were answered
- Verify ID's at the register for all customers that appear too young to buy alcohol or tobacco
- Answer telephone calls to assist customers over the phone
- Help perform tasks
- Supervisor: Kavin (4173892714)
- Okay to contact this Supervisor: No
88M (Truck driver)
U.S Army
03.2021 - Current
- Follow army policy and procedures
- Train newer soldiers and monitor their well-being
- Provide instruction to soldiers, providing an array of subjects
- Help full-time staff with EPS packets, IPPS/A, and life insurance
- Follow orders
- Lead soldiers
- Operate machinery
- Supervisor: Bob Wolf ((417)399-0529)
- Okay to contact this Supervisor: Yes
Cashier/delivery driver
Post Game Pizza
10.2018 - 11.2021
- Perform monetary transactions
- Ensuring customer service by making sure the order I delivered was correct
- Assist customers with their orders and ensure accuracy
- Able to perform in a fast-paced environment
- Follow local driving laws and regulations
- Train new employees on company protocols as well as manage monetary transactions
Education
Some college (no degree) - Criminal Justice
Purdue Global
West Lafayette, IN08.2025
High school diploma or equivalent -
Marshfield
Marshfield, MO05.2022
Some college (no degree) -
Ozark Technical community college
Springfield, MO04.2022
Skills
- Strong understanding of military personnel rules and regulations
- Excellent administrative and organizational skills
- Proficient in automated reporting systems
- Effective communicator
- Strong problem-solving and interpersonal abilities
- Technical skill in computer operations and radio communications
- Problem solver
- Great Communication
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Army National Guard
- Promoted to SGT
- Provide transportation
- Achieved Promotion by completing tasks that was given to me with accuracy and efficiency.
Additional Information
Strong understanding of military personnel rules and regulations, Excellent administrative and organizational skills, Proficient in automated reporting systems, Effective communicator, Strong problem-solving and interpersonal abilities, Technical skill in computer operations and radio communications, Problem solver, Great Communication
Jobrelatedtraining
- Report writing
- PowerPoint presentations
- Managed duties related to military personnel
- Spreadsheets
- Compile documents for missions at the South West Border
- Tracked personal military records
- Assisted soldiers in gathering documentation for education purposes
- Weapon training such as 9mm, M4s
- Combative training
- Physical training
- Follow orders
- Collaborate with Leaders and partners
Certification
- Electronic Media production
Timeline
Optician
Walmart
11.2021 - Current
88M (Truck driver)
U.S Army
03.2021 - Current
Cashier/delivery driver
Post Game Pizza
10.2018 - 11.2021
High school diploma or equivalent -
Marshfield
Some college (no degree) -
Ozark Technical community college
Some college (no degree) - Criminal Justice
Purdue Global
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