Alissa Moore
Florence,SC
Summary
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Barista
Lula Coffee Co
04.2024 - 08.2024
- Used POS system to accurately enter orders and process payments.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Operated espresso machines and commercial coffee brewers to create beverages.
Seasonal Sales Associate
Yankee Candle
09.2022 - 01.2023
- Engaged in friendly conversation with customer to better uncover individual needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
Joann
09.2022 - 01.2023
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Panera Bread
02.2022 - 06.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
- Used POS system to enter orders, process payments and issue receipts.
Cashier
Chick-Fil-A
01.2022 - 02.2022
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
Wilson High School - Internal Baccalaureate Program
Wilson High School
Florence, SC01.2023
University of South Carolina - Psychology major with concentration in medicine
University of South Carolina
Columbia, SC01.2027
Winthrop University - Biology, Sociology, Anthropology
Winthrop University
Rock Hill, SC08.2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash handling
- POS systems
Volunteer Experience
- McLeod Junior Volunteer, 06/2021, 08/2022, 200+
- Procurement OR, present, present
- Orthopedic rehab, present, present
- Day Hospital, present, present
- Labor and delivery, present, present
Clubs
- National Honor Society, 08/2021, 05/2023
- Puzzle Club, Co-president, 08/2021, 05/2023
- Beta Club, 08/2021, 05/2023
- Prom Committee, 08/2021, 05/2021
- Mock Trial, 08/2021, 05/2021
- Multicultural Food Club, 08/2023, 05/2023
- Wilson Book Club, 08/2021, 05/2021
- TIES Program, 08/2021, present, Together including every student
- Environmental Club, present, present
- National Youth Leader Forum (NYLF), Medicine, 08/2022, 05/2022
Timeline
Barista
Lula Coffee Co
04.2024 - 08.2024
Seasonal Sales Associate
Yankee Candle
09.2022 - 01.2023
Cashier
Joann
09.2022 - 01.2023
Cashier
Panera Bread
02.2022 - 06.2022
Cashier
Chick-Fil-A
01.2022 - 02.2022
University of South Carolina - Psychology major with concentration in medicine
University of South Carolina
Winthrop University - Biology, Sociology, Anthropology
Winthrop University
Wilson High School - Internal Baccalaureate Program
Wilson High School
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