Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Alissa Patterson

Summary

Detail-oriented Air Traffic Control Specialist with experience managing IFR/VFR operations in tower-only military airspace. Experienced in high-tempo flight operations, emergency response coordination, and radar-based aircraft separation.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Connections Director

Summit Church Alaska
North Pole, AK
09.2025 - 05.2026
  • Coordinated volunteer recruitment and training initiatives to support church activities.
  • Assisted in planning and executing church events, improving attendance and participation.
  • Supported fundraising efforts through event organization and donor engagement strategies.

Air Traffic Control Specialist

United States Air Force, USAF
Eielson Air Force Base, AK
08.2022 - 07.2025
  • Directed safe and efficient movement of 40+ aircraft per shift in controlled Class D airspace with zero operational discrepancies.
  • Utilized STARS system to manage IFR/VFR traffic flow in dynamic military airspace environments.
  • Logged 540 hours of on-the-job training for 6 individuals, resulting in each individual achieving their 5 level.
  • Managed small general aviation planes, fighter jets such as the F-16, F-35, F-15, A-10, to large commercial airliners, and tankers like the KC-135, C-17, and C-5.
  • Participated in regular multi-fighter jet training exercises to maintain proficiency; Red Flag Alaska, Northern Edge, Arctic Gold, and Distant Frontier.
  • Selected to serve as an air traffic liaison during an overseas military exercise, coordinating operational communication between host-nation and U.S. air traffic personnel.
  • Led 4 controllers through an F-15 hydraulic emergency, utilizing checklists and maintaining effective communication between all relevant parties.
  • Provided emergency landing support within a live fire range, coordinating with 3 agencies expediting the recovery of 2 pilots and a $40M rotary aircraft.
  • Ensured FAA compliance by reviewing 78 crew members Individual Training Records, correcting 57 discrepancies.
  • Managed AFAS, leading a 4 man team through 67 software upgrades.

Barista

Dunkin' Donuts
Centerville, OH
01.2021 - 06.2021
  • Prepared and served high-quality beverages in fast-paced environment.
  • Ensured cleanliness and organization of workstations, adhering to health and safety standards.
  • Assisted in training new team members on beverage preparation and customer service protocols.

Customer Service Representative

Kroger
Cincinnati, OH
08.2020 - 12.2020
  • Resolved customer inquiries and issues efficiently, ensuring high levels of satisfaction.
  • Trained new team members on company policies and customer service protocols.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Cashier

Kroger
Cincinnati, OH
06.2019 - 08.2020
  • Processed customer transactions efficiently using point-of-sale systems.
  • Implemented streamlined checkout procedures, reducing wait times for customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - Air Traffic Control Management

American Military University
09.2026

Airman Leadership School -

Air University
Montgomery, AL
12.2024

High School Diploma -

West Clermont High School
Batavia, OH
05.2021

Skills

  • Tower Operations
  • FAA JO 711065 Familiarity
  • Airfield Operating Procedures
  • Emergency Response Coordination
  • Fighter Aircraft Operations
  • Tanker and Heavy Aircraft Sequencing
  • Multinational Operations Support
  • Military Airspace Management
  • Airspace Conflict Resolution

Accomplishments

  • Awarded the Commandant's Award at Airman Leadership School in recognition of outstanding academic performance, leadership, and professional excellence.
  • Awarded Stripes for Exceptional Performers; a promotion to Staff Sergeant (E-5) for exceptional job performance, leadership, and demonstrated potential without requiring the standard testing process.
  • Earned Below-the-Zone promotion to Senior Airman (E-4) after being ranked first among 10 eligible candidates for performance, leadership, and mission contribution.
  • Hand selected to attend a 40 hour Airfield Automations course, resulting in 1 of 4 Air Traffic Control experts in the AFAS system.
  • Completed Tower certification in 112 days, finishing 88 days ahead of the standard qualification timeline while successfully completing 279 required training tasks.

Certification

  • Air Traffic Control Trainer Course - Nov 2022
  • Air Traffic Control Specialist CTO - Aug 2022 - Aug 2025

Timeline

Connections Director

Summit Church Alaska
09.2025 - 05.2026

Air Traffic Control Specialist

United States Air Force, USAF
08.2022 - 07.2025

Barista

Dunkin' Donuts
01.2021 - 06.2021

Customer Service Representative

Kroger
08.2020 - 12.2020

Cashier

Kroger
06.2019 - 08.2020

Associate of Arts - Air Traffic Control Management

American Military University

Airman Leadership School -

Air University

High School Diploma -

West Clermont High School