Microsoft
Courtney Roberts
Aurora,Colorado
Summary
Dynamic Connections Director with a proven track record at Restoration Community Church, enhancing brand awareness and member engagement through strategic networking and exceptional interpersonal communication. Spearheaded successful public relations campaigns, achieving significant brand visibility. Skilled in event planning and social media coordination, demonstrating adaptability, and a results-driven approach.
Overview
6
6
years of professional experience
Work History
Connections Director
Restoration Community Church
10.2020 - 06.2024
- Created and implemented new membership onboarding initiatives.
- Conducted tours for potential new members.
- Recruited, hired, on-boarded, trained, developed and supervised connections staff.
- Developed and implemented engagement events for prospective and established members.
- Taught in-house employees strategies for successful internal and external communications.
- Created and implemented systems and processes for monitoring media coverage.
- Collaborated with other departments to develop integrated branding and public relations strategies.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
- Oversaw team of communications and media relations professionals with focus on achieving PR results.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Increased brand awareness through development and implementation of successful public relations campaigns.
- Cultivated strong corporate image and identity with clear branding.
- Managed editorial calendars and rescheduled PR events and meetings.
Communications Director
The Brook
01.2021 - 04.2022
- Created and implemented internal and external communication plans to establish consistent and timely messaging.
- Oversaw website copy and social media platforms.
- Collaborated with internal stakeholders to design strategies for messaging and communications.
- Managed communications with external and internal stakeholders across entire incident lifecycle.
- Developed and executed comprehensive communications strategies to increase brand awareness and engagement.
- Developed media strategies to support product launches, increase public visibility and drive customer engagement.
- Represented company at multiple public forums and conferences.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Optimized email campaigns to increase open and click-through rates.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Devised content strategy to effectively engage target audiences.
Assistant Teacher
Orchard Valley Learning Center
12.2018 - 10.2020
- Supported student physical, mental, and social development using classroom games and activities.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Completed daily reports, meal count sheets, and attendance logs.
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
- Worked with teacher to identify and target opportunities for instructional improvements.
- Assisted in implementation of new learning tools, systems and materials.
- Provided one-on-one and group-based learning support focused on student progress.
Education
Master of Arts - Biblical And Theological Studies
Denver Seminary
Littleton, CO05.2027
Skills
- Strategic Networking
- Communication Planning
- Social media coordination
- Event Planning
- Attention to Detail
- Interpersonal Communication
- Problem-solving abilities
- Brand Management
- Self Motivation
- Goal Setting
- Event Publicity
- Reliability
- Effective Communication
- Time Management
- Organizational Skills
- Adaptability and Flexibility
- Written Communication
Websites
Software
CRM Systems
Graphics
Spreadsheets
Web Developments
Content Management Systems
Google Drive
Timeline
Communications Director
The Brook
01.2021 - 04.2022
Connections Director
Restoration Community Church
10.2020 - 06.2024
Assistant Teacher
Orchard Valley Learning Center
12.2018 - 10.2020
Master of Arts - Biblical And Theological Studies
Denver Seminary
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