Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
6
6
years of professional experience
Work History
Caregiver
A Helping Hand Home Services
01.2018 - 08.2023
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted patients with self-administered medications.
Medical assistant
Wilmington Health OB/GYN
07.2023 - 08.2023
Completed a 100 hour externship - Used all skills listed
Customer Service Representative
Duke Energy
08.2020 - 06.2023
Customer service - Answered and forward phone calls - Time management skills - Experience in Quick books and Microsoft
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Owner
Keeping it clean
01.2019 - 10.2022
Trained and motivated employees to perform daily business functions.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Removed trash, debris and other waste materials from premises.