Summary
Overview
Work History
Education
Skills
Timeline
References
References
Generic

Alissa Romano

Bristol,CT

Summary

Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Demonstrated knowledge of asphalt and aggregate specifications. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.

Overview

21
21
years of professional experience

Work History

Quality Control Technician

Tilcon Connecticut
Newington, CT
08.2019 - Current
  • Evaluated samples against standards by completing visual inspections and other established tests.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet job specification requirements.
  • Adhered to safety and house keeping procedures to comply with agency and regulatory mandates.
  • Completed three NETTCP certifications at the lab located at the University of Connecticut. (HMA Plant Technician, HMA Paving Inspector #1266m, Soils and Aggregate #350
  • Experience in asphalt and aggregate inspection and property testing as well as the use of Stonemont, Excel and Word to record and report test results.
  • Conducted data review and followed standard practices to find solutions.

Server

El Sombrero
Southington, CT
03.2017 - 05.2020
  • Cultivated warm relationships with customers and made sure their need were met.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.


Customer Service Associate, Deliveries Associate

Home Depot
Southington, CT
10.2018 - 08.2019


  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Prepared customer orders and packaged them accordingly to ensure a safe and secure delivery.

Server

PF Changs Restaurant
West Hartford, CT
01.2016 - 02.2017
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Landscaper

BJ McLaughlin Landscaping
Burlington, CT
10.2014 - 11.2016
  • Maintained grounds by trimming, weeding and general clean-up.
  • Performed planting, watering, mulching, edging etc. of lawns and gardens.
  • Operating heavy machinery and power tools in a safe and efficient manor.

City Letter Carrier

USPS
Bristol, CT
11.2006 - 10.2014
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Planned and cased mail in sequence of delivery for designated route.

Store Manager

Dunkin Donuts
Meriden, CT
06.2002 - 09.2005
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed all customer complaints and worked with staff to provide a solution.


Education

High School Diploma -

Orville H. Platt High School
Meriden, CT
06.2004

Skills

  • Problem Solving
  • Verbal and Written Communication
  • Materials Analysis
  • Test Results Interpretation
  • Consistent Procedure and Protocol Use
  • Specification Conformance
  • Staff Training
  • Adaptability and Flexibility
  • Attention to Detail
  • Time Management

Timeline

Quality Control Technician

Tilcon Connecticut
08.2019 - Current

Customer Service Associate, Deliveries Associate

Home Depot
10.2018 - 08.2019

Server

El Sombrero
03.2017 - 05.2020

Server

PF Changs Restaurant
01.2016 - 02.2017

Landscaper

BJ McLaughlin Landscaping
10.2014 - 11.2016

City Letter Carrier

USPS
11.2006 - 10.2014

Store Manager

Dunkin Donuts
06.2002 - 09.2005

High School Diploma -

Orville H. Platt High School

References

Angelo Moscato-AM Associates

(203) 640-1840

Justin Armack-Tilcon CT

(860) 480-2205

Kai Qualben-Tilcon NY

(917) 681-1626

References

Angelo Moscato-AM Associates

(203) 640-1840

Justin Armack-Tilcon CT

(860) 480-2205

Kai Qualben-Tilcon NY

(917) 681-1626

Similar Profiles

CREATE PROFILE
Alissa Romano