Alissa Shields
Centreville,VA
Summary
Compassionate and dedicated professional with experience in behavioral health, education, and administrative support, seeking to leverage skills in community outreach and public health. Adept at building relationships, conducting assessments, and developing strategies to support diverse populations. Strong background in case management, crisis intervention, and program implementation. Skilled in data entry, medical records management, and health education. Passionate about advocating for underserved communities and promoting wellness through outreach initiatives.
Overview
7
7
years of professional experience
Work History
Preschool Teacher
The Goddard School For Early Childhood Development
Fairfax, Virginia
09.2024 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Met with administrators and department team members to work on curriculum planning and assessment methods.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Developed lesson plans that incorporated creative teaching techniques.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Behavior Technician
ABA Today
Haymarket, Virginia
12.2023 - 08.2024
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Developed basic strategies to promote patient safety, wellness and independence.
Behavior Technician
Empowering Minds for Change
Centreville, Virginia
09.2023 - 12.2023
- Collaborated with doctors, psychologists or therapists in working with patient treatments.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Identified and addressed individual problems using clinical team recommendations and solutions.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
Office Manager/Administrative Assistant
Sage House Counseling and Art Therapy
Reston, VA
06.2023 - 09.2023
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Responded effectively to sensitive inquiries or complaints.
- Coordinated appointments, meetings and conferences.
- Maintained accurate department and customer records.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
Medical Data Entry Specialist
Alliance Physical Therapy
Burke, VA
06.2018 - 06.2023
- Applied HIPAA privacy and security regulations while handling patient information.
- Reviewed account information to confirm patient and insurance information is accurate and complete.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Used various health record indexes and storage retrieval systems to manage medical billing.
- Prepared and updated new system to handle billing needs with improved accuracy, reliability and overall performance.
- Input patient and insurance information into company computer system using Webpt & Kareo.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
Education
Bachelor of Science - Community Health
George Mason University
Fairfax, VA12-2024
Associate of Science - Health Sciences
Northern Virginia Community College
Annandale, VA06.2021
Skills
- Experience in building relationships with diverse populations
- Developing creative lesson plans
- Conducting functional assessments
- Implementation of treatment plans
- Applied HIPAA regulations
- Communication and public speaking
- Dictation and transcription
- Insurance collections
- Insurance claims
- Knowledgeable in Webpt and Kareo
- Data entry
Certifications and trainings
- CPR & First Aid Certified
- Virginia Preservice Training for Child Care Staff
- Child Abuse and Neglect: Recognizing, Reporting and Responding for Educators
- Abuse Prevention Systems Training
Timeline
Preschool Teacher
The Goddard School For Early Childhood Development
09.2024 - Current
Behavior Technician
ABA Today
12.2023 - 08.2024
Behavior Technician
Empowering Minds for Change
09.2023 - 12.2023
Office Manager/Administrative Assistant
Sage House Counseling and Art Therapy
06.2023 - 09.2023
Medical Data Entry Specialist
Alliance Physical Therapy
06.2018 - 06.2023
Bachelor of Science - Community Health
George Mason University
Associate of Science - Health Sciences
Northern Virginia Community College