Alissa Steele
Sheridan,WY
Summary
Dynamic bartender with proven skills in customer service, cash handling, and effective communication. Committed to creating welcoming environments and training new staff for optimal performance.
Overview
4
4
years of professional experience
Work History
Bartender/Floor Lead
The Warehouse Gastropub
Sheridan, Wyoming
08.2022 - Current
- Delivered exceptional customer service in a high-volume gastropub, ensuring a positive dining experience.
- Crafted cocktails and beverages tailored to customer preferences, enhancing guest satisfaction.
- Interacted with patrons to create an inviting atmosphere, promoting customer retention and repeat visits.
- Collaborated with kitchen staff for timely service of food and drinks.
- Maintained cleanliness and organization of bar area during shifts.
- Trained new bartenders on menu items and bartending techniques.
- Handled cash transactions accurately and processed payments efficiently.
- Managed cash drawer at shift end, ensuring accuracy of funds.
Education
Buffalo High School
Buffalo, WYSkills
- Bartending techniques
- Customer service
- Guest interaction
- Customer relationship management
- Cash handling
- Cash management
- Problem resolution
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Effective communication
- Calm under pressure
- Conflict resolution
- Active listening
- Customer relations
Timeline
Bartender/Floor Lead
The Warehouse Gastropub
08.2022 - Current
Buffalo High School