Alissa Thompson
Broomfield,CO
Summary
Project manager with 4+ years of experience in coordinating complex residential projects across various markets. Demonstrated success in regulatory compliance, vendor coordination, and stakeholder management, achieving top rankings in delivery timelines and client satisfaction. Managed over 1,000 residential installations, excelling in design review, contract administration, and team leadership. Focused on process improvement, risk mitigation, and enhancing customer experience while ensuring project profitability.
Overview
5
5
years of professional experience
Work History
Project Manager
Sunrun Solar
Remote
06.2021 - Current
- Manage residential project lifecycle from contract execution through system commissioning, serving as primary stakeholder liaison for complex installations.
- Conduct design plan reviews and regulatory compliance audits, ensuring adherence to local building codes and permitting requirements using Salesforce CRM.
- Coordinate multi-vendor procurement and installation schedules, optimizing project timelines and reducing costs through strategic workflow management.
- Lead cross-departmental collaboration between sales, engineering, and operations teams to ensure project deliverables meet quality and timeline requirements.
- Resolve complex project issues and client escalations, maintaining 95%+ customer satisfaction scores through proactive communication and solution-oriented approaches.
- Analyze project performance metrics and implement process improvements, resulting in measurable efficiency gains and long-term operational enhancements.
- Ensure full regulatory compliance across multiple jurisdictions by applying region-specific building codes, permitting requirements, and utility interconnection standards.
- Ensure compliance with local processes and regulations by applying region-specific knowledge.
Retail Solar Advisor
Sunrun Solar
Denver
11.2020 - 06.2021
- Achieved a high closing rate, recognized as the top performer in March and April in the Denver region.
- Collaborated with consultants to enhance the customer experience and maintain transparent communication throughout the sales process.
Solar Consultant
Fluent Solar
Denver
07.2020 - 10.2020
- Generated and managed solar leads, presenting tailored proposals to clients in home settings.
- Maintained strong client relationships, ensuring smooth project progression and high levels of customer satisfaction.
Education
High School Diploma -
Arcata High School
Arcata, CA01-2014
Skills
- Residential Project Management & Coordination
- Contract Administration & Regulatory Compliance
- Vendor Management & Procurement
- Stakeholder Relationship Management
- Design Review & Quality Assurance
- Process Improvement & Risk Management
- Budget Management & Cost Control
- Cross-Functional Team Leadership
- Proficient in Microsoft Office
- Proficient in Salesforce
- Proficient in project management software
Timeline
Project Manager
Sunrun Solar
06.2021 - Current
Retail Solar Advisor
Sunrun Solar
11.2020 - 06.2021
Solar Consultant
Fluent Solar
07.2020 - 10.2020
High School Diploma -
Arcata High School