Alissa Chung
New York,,NY
Summary
Detail-oriented team leader with proven background in project planning and operations management bringing expertise to effectively plan, monitor, and manage successful programs either independently or on a team. Strong planner and problem-solver with well-developed analytical and communication skills useful for building consensus and keeping teams on-track.
Overview
3
3
years of professional experience
Work History
IT Operations Support Manager
The Commons Project
New York, NY
06.2021 - Current
- Reviewed and maintained over 50 vendor contracts - including Salesforce, JIRA, Zendesk and Asana.
- Implemented process improvements to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led improvement initiatives to advance operational efficiencies and increase revenue by over 20%.
- Maintained and kept track of over $500,000 worth of expenses while effectively allocating funds where needed.
- Track vendor relationships as part of information security to manage protected data.
Associate Project Manager
Northwell Health
New Hyde Park, NY
12.2018 - 06.2021
- Streamlined the entire clinical placement process from start to finish in which hundreds of nursing students from across new New York State were effectively placed throughout all Northwell's sites through new projects and programs implemented through my team
- Used data management systems such as RedCap, to manage and oversee information to ensure project goals are being met
- As the lead point person on this project, I have worked with over 200 of Northwell’s affiliate schools and directors of education at every Northwell inpatient and outpatient site simultaneously while effectively meeting project goals
- Began and completed over a dozen new affiliation agreements with various prestigious universities in and out of New York State to be contracted with Northwell for their BSN, MSN, DNP, PhD and NP programs
- Contributed to the future of Northwell’s new generation of nurses and healthcare staff by effectively tracking data, such as Northwell’s hire rate, schools NCLEX pass rate, etc
- To selectively choose students that would best represent a skilled and diverse community at Northwell
- Trained and motivated project staff to deliver needed output, meet expectations, and achieve scheduled targets.
Education
BA - Political Science
State University of New York College At Cortland
Cortland, NY 05.2016
Skills
- IT Project Management
- Quality Control
- Data Analytics
- JIRA
- Salesforce
- Microsoft Office
Timeline
IT Operations Support Manager
The Commons Project
06.2021 - Current
Associate Project Manager
Northwell Health
12.2018 - 06.2021
BA - Political Science
State University of New York College At Cortland
Similar Profiles
Tariro Nicole ZambasaTariro Nicole Zambasa
Cook/Server/host at Cannon CommonsCook/Server/host at Cannon Commons
Kacee RobedeauKacee Robedeau
Assistant Director of Nursing at Bay Vista CommonsAssistant Director of Nursing at Bay Vista Commons
Teraine McGaneyTeraine McGaney
Certified Nursing Aid at The CommonsCertified Nursing Aid at The Commons