Alissa Hamzic
Bowling Green,KY
Summary
Reliable Translator possessing excellent critical thinking skills and bilingual fluency. Polished in converting written materials, relaying concepts and ideas between languages and editing and proofreading text to reflect language. Meticulous and detailed professional with experience translating verbal and written communication.
Overview
4
4
years of professional experience
Work History
Translator
Translator English-Arabic-Contractor
Bowling Green, KY
01.2024 - 06.2024
- Assisted non-English speaking clients with communication issues.
- Reviewed source documents prior to translation to ensure clarity and understanding of the content.
- Maintained up-to-date knowledge of industry trends and developments related to translation services.
Bank Teller Supervisor
Associated Bank
Bowling Green, KY
01.2022 - 11.2023
- Ensured compliance with all banking regulations and procedures;.
- Provided advice to customers regarding account options, financial services and products;.
- Maintained accurate records of transactions, deposits, withdrawals.;.
- Assisted with daily balancing of the branch's accounts;.
Call Center Representative
Park Community Credit Union
Bowling Green, KY
01.2020 - 06.2021
- Developed effective working relationships with team members across multiple departments.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Maintained high levels of professionalism while interacting with customers via phone or email.
Education
Associate of Arts -
Western Kentucky University
Bowling Green, KY06-2024
High School Diploma -
Warren Central High School
Bowling Green, KY05-2023
Skills
- Document Translation
- Client Services
- Business operations knowledge
- Cultural Awareness
- Relationship Building
Languages
Bosnian
Professional
Spanish
Professional
Timeline
Translator
Translator English-Arabic-Contractor
01.2024 - 06.2024
Bank Teller Supervisor
Associated Bank
01.2022 - 11.2023
Call Center Representative
Park Community Credit Union
01.2020 - 06.2021
Associate of Arts -
Western Kentucky University
High School Diploma -
Warren Central High School
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