Alista Edmondson
McKinney,TX
Summary
Resourceful Installer Sales Specialist for 18+ years and recognized for high productivity and efficient task completion. Skilled in customer relationship management, technical troubleshooting, and product demonstration. Excel in communication, problem-solving, and adaptability, ensuring smooth project execution and client satisfaction. Committed to delivering quality service and support in every assignment.
Overview
18
18
years of professional experience
Work History
Installer Sales Specialist
Oreilly Auto Parts
Mckinney , Texas
04.2007 - Current
- Assisted customers with product selection and installation.
- Troubleshooting
- Worked with management on sales strategies to increase revenue and market share for products.
- Handled costing, outside purchases, special orders, labor claims.
- Prepared quotes for installations based on customer needs and budgets.
- Responded promptly to service requests from customers in a professional manner.
- Reviewed warranty claims prior to submission ensuring accuracy of information provided.
- Worked with customers to identify needs and suggest appropriate products.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Handled customer inquiries regarding pricing, features, availability.
- Identified opportunities for cross-selling additional products or services.
- Collaborated with other departments to ensure customer satisfaction throughout the process.
- Managed our fleet vehicles upkeep and all maintenance.
Education
Some College (No Degree) - Early Childhood Special Education
Quest High School
Humble, TXSkills
- Able to lift 50-75 lbs
- Account development
- Account Management
- Conflict Management
- Problem solving
- Bilingual
- Inventory Management
Timeline
Installer Sales Specialist
Oreilly Auto Parts
04.2007 - Current
Some College (No Degree) - Early Childhood Special Education
Quest High School