Experienced social worker and case manager specializing in substance abuse awareness, assessment, and evaluation. Proven ability to develop individualized care plans and foster teamwork to improve client outcomes.
Compassionate professional with extensive experience in behavioral health. Focused on delivering tailored treatment solutions and crisis intervention, ensuring clients receive the support needed for self-sufficiency and improved quality of life.
Overview
29
29
years of professional experience
Work History
Social Worker Case Manager/Counseling Psychologist
Medical Director Services
Bronx, NY
09.2022 - Current
Developed individualized care plans to address client needs and improve outcomes.
Coordinated with healthcare providers to ensure comprehensive service delivery for clients.
Monitored client progress and adjusted interventions based on evolving circumstances.
Collaborated with multidisciplinary teams to develop coordinated care plans that addressed clients'' complex needs holistically.
Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
Conducted thorough assessments of client strengths and needs in order to provide tailored recommendations for individualized treatment plans.
Coordinated with mental health professionals or medical providers to address any concerns related to clients'' psychological or physical wellbeing.
Delivered comprehensive therapeutic services to children, adolescents, and adults to support child welfare and prevention services.
Empowered clients towards self-sufficiency through goal-setting, skill-building exercises, and motivational interviewing techniques.
Recommended long-term residential treatment, short-term residential treatment and individualized and group drug counseling for clients with substance abuse issues.
Implemented evidence-based practices such as trauma-informed care when addressing the unique challenges faced by clients who experienced adversity or abuse.
Provided evidence-based psychotherapy techniques to support clients in achieving therapeutic goals.
Documented client progress in confidential files.
Participated in continuing education opportunities to stay current with industry developments and enhance professional expertise.
Provided crisis intervention services, helping clients navigate through challenging life situations.
Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
Regional Operations Manager
AdaptHealth
The Bronx, NY
05.2016 - 08.2022
Streamlined operational processes to enhance efficiency across multiple regional locations.
Implemented strategic initiatives to improve patient care delivery and operational performance.
Developed training programs for staff, fostering skill enhancement and operational excellence.
Analyzed performance data to identify areas for improvement and optimize resource allocation.
Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
Medical Technologist
Monroe Oxygen
Rochester NY
02.2008 - 03.2016
Collaborated with healthcare professionals to interpret test results and guide patient care.
Medical Social Worker
ViaHealth Homecare
Rochester NY
08.1997 - 02.2008
Assessed client needs to develop comprehensive care plans for individuals and families.
Facilitated communication between healthcare providers and clients to ensure continuity of care.
Coordinated community resources to enhance client support services and outcomes.
Provided counseling and emotional support to clients facing health-related challenges.
Education
Master of Science - Geriatrics, Maternal Child Health And Pediatrics
Syracuse University
Syracuse, NY
06-1997
Bachelor of Science - Human Service Studies With Social Work Conc.
Cornell University
Ithaca, NY
05-1996
Skills
Substance abuse awareness
Assessment and evaluation
Self-care strategies
Legal advocacy
Behavioral health
Family dynamics
Client needs assessments
Written and verbal communication
Teamwork and collaboration
Problem-solving
Relationship building
Timeline
Social Worker Case Manager/Counseling Psychologist
Medical Director Services
09.2022 - Current
Regional Operations Manager
AdaptHealth
05.2016 - 08.2022
Medical Technologist
Monroe Oxygen
02.2008 - 03.2016
Medical Social Worker
ViaHealth Homecare
08.1997 - 02.2008
Master of Science - Geriatrics, Maternal Child Health And Pediatrics
Syracuse University
Bachelor of Science - Human Service Studies With Social Work Conc.