Alita Pontin
Providence
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
11
11
years of professional experience
Work History
Hostess
Mario’s
Webster
05.2023 - Current
- Greeted guests warmly and guided them to their tables.
- Managed reservation system and ensured accurate seating arrangements.
- Collaborated with servers to facilitate timely service for customers.
- Handled customer feedback and resolved minor issues promptly.
- Supported team during peak hours to ensure smooth operations in the restaurant.
Go puff
Delivery driver
Providence
06.2021 - 07.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Sales supervisor
Troy international
New York
08.2014 - 03.2017
- Supervised sales team to ensure high levels of customer service.
- Trained new employees on sales techniques and product knowledge.
- Analyzed sales data to identify trends and opportunities for growth.
Education
Medical Assistant - Medical Assistant
Lincoln College of Technology
Providence, RI 08.2018 - 07.2018
Phlebotomist - Phlebotomy Program
Phlebotomy Red Cross
New Haven, CT 12.2011 - 01.2012
Massage Therapist - Massage Therapist
Lincoln Technical Institute
Skills
- Very punctual
- Pay attention to detail
- Can multitask in high stress environments
- A quick learner
- A great team player
Timeline
Hostess
Mario’s
05.2023 - Current
Go puff
Delivery driver
06.2021 - 07.2022
Medical Assistant - Medical Assistant
Lincoln College of Technology
08.2018 - 07.2018
Sales supervisor
Troy international
08.2014 - 03.2017
Phlebotomist - Phlebotomy Program
Phlebotomy Red Cross
12.2011 - 01.2012
Massage Therapist - Massage Therapist
Lincoln Technical Institute
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