Alita Yates
Petersburg,USA
Summary
Dynamic healthcare leader with a proven track record at Bon Secours Southside Regional Medical, excelling in quality assurance and operational efficiency. Achieved a 20% increase in patient satisfaction while enhancing compliance and safety protocols. Skilled in team leadership and strategic planning, driving performance improvement across multiple departments. Driven Director with experience planning and coordinating all aspects of productions. Proficient in selecting scripts, coordinating writing and supporting directing and editing. Multifaceted leader with talent orchestrating coordination of all records, plans and personnel to accomplish fast-paced work.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director of Medical Surgical/Elective Surgery and Bariatric unit
Bon Secours Southside Regional Medical
Petersburg, VA
04.2023 - Current
- Increased patient satisfaction by 20% within 1st year
- Reduced Rapid Responses within 3 months by 87%
- Reduced falls within 1st year by 10%
- Acquired a 2nd unit within 6 months Bariatric & Elective Surgery 20-bed unit.
- Decreased RN vacancy rate from 77% to 23% within one year.
- Oversaw daily operations in a 57-bed unit, ensuring adherence to patient care standards and promoting operational efficiency.
- Reviewed Hospital Incident Reports, followed up on repetitive activities, and implemented action plans with management and staff to enhance compliance.
- Decreased the number of PT/OT consults by increasing Dionne’s Egress usage, which lowered the length of stay from 1.5 to 1.38.
Director of Orthopedic and General Surgery
Bon Secours St. Francis Medical Center
Midlothian, VA
01.2018 - Current
- In collaboration with Ortho physicians, decreased length of stay from 3.5 to 1.2 days for hip and knee replacement patients.
- Increased PT/OT patient ratio by 4 sessions daily per therapist, improving patient access to therapy services.
- Reduced falls with injury by 50% for 2021.
- Maintaining a trend of no CAUTI’ and CLABSI for this unit for 3.5 years.
- Led initiatives enhancing patient care and operational efficiency, improving overall service delivery.
- Increased neurovascular documentation in 8 months from 32% compliance to 90%.
- Performed thorough review of hip and knee certification processes in 2021, confirming no discrepancies.
- Reduced alarm fatigue in 2019 by changing entire unit to a remote-only unit for telemetry and pulse oximetry.
- Decreased monitoring usage by 75% by monitoring only patients that actually need monitoring.
- Worked with 2021 Volunteer Services in 2021 to initiate a 'call all' for trauma and isolation patients, providing prayer and conversation.
- Developed and standardized the PCT/PCA, RN/LPN onboarding process by incorporating the Tiered School Application Model (TSAM) on two units with colleagues. This was piloted on this unit and is now a market standard for onboarding staff.
Director of Quality Risk Management and Compliance Hospital
Vibra Hospital
Richmond, VA
11.2017 - 04.2023
- Executed annual policy review and revision across departments, ensuring compliance with CMS guidelines.
- Orchestrated readiness efforts for compliance with accreditation standards, enhancing overall quality management.
- Completed Intracycle Monitoring with leadership departments. Conducted quality reports for all departments and reported areas that need improvement with solutions.
- Participated in Medical Center reviews, including The Joint Commission (TJC) surveys and external audits, to evaluate service effectiveness.
- Analyzed monthly variances and collaborated with interdisciplinary team to implement action plans.
- Managed infection control, plant operations, dietary, and HIM.
- Resolved grievances and complaints with patients' families.
- Designs, modifies and implements systems compatible with professional standards, the mission, and the goals of the organization to improve the cost-effective use of resources.
- Managed patient care services in a 55-bed LTAC and ventilator facility.
Director of Nursing, LTAC
Vibra Hospital
Richmond, VA
06.2016 - 11.2017
- 24/7 Oversight of the nursing, wound care, and vascular department to promote autonomy and critical care thinking.
- Enhanced delegation and support of nursing supervisors through consistent presence on day and night shifts.
- Applied evidence-based practices to improve patient outcomes and enhance staff autonomy and morale in collaboration with an interdisciplinary team.
- Using evidence-based practices and by working directly with an interdisciplinary team, promoting the autonomy and morale of patients and staff.
- Reconstructed nursing orientation process to promote nurse retention.
- In collaboration with the pharmacy developed effective and nurse-friendly education that included medication management, side effects, and usage of parameters.
- Staff trained with the vascular access specialist to reduce CLABSI based on the latest evidence-based practices and promote decrease usage of cath-flo.
- Respiratory Therapy included in Nursing orientation to review scheduling of respiratory therapist’s care of ventilators, trachs and usage criteria for Respiratory Therapist versus Rapid Response Team.
- Facilitated new hires' integration into high observation unit to increase familiarity with sepsis patients, CHF, and acutely ill patients, leading to improved RRT utilization and reduced Code Blue incidents.
- Hired over 47 employees in one year filling all vacancies except 4, prior to promotion to Director of Quality Risk Management and Compliance.
Registered Nurse, MSN CL II Clinical Coordinator
Bon Secours Health System, Inc.
Midlothian, VA
02.2015 - 06.2016
- Managed 21-bed acute care unit with telemetry and house-wide monitoring systems.
- Administered medications and treatments per physician orders and established protocols.
- Monitored patient vital signs and reported changes to medical staff promptly.
- Collaborated with interdisciplinary teams to develop comprehensive patient care plans.
Registered Nurse
Bon Secours Health System, Inc.
Midlothian, VA
01.2008 - 01.2015
- Established Free-Standing Emergency Department, enhancing access to emergency care.
- Administered medications and monitored patient responses to treatments.
- Collaborated with healthcare team to create patient care plans.
- Educated patients and families on health management and recovery processes.
Chemo Infusion Nurse – Part-time
Bon Secours Health System, Inc.
Midlothian, VA
01.2013 - 01.2014
Office/Clinical Manager – Part-time
Neurological Associates of VA
Richmond, VA
01.2011 - 01.2012
Registered Nurse, Telemetry, Med-Surgery, Orthopedics, Pediatrics, and Post-op
All About Staffing
Midlothian, VA
01.2005 - 01.2011
Licensed Practical Nurse, Med-Surgery, Ortho
HealthSouth Rehabilitation Hospital of Virginia
Petersburg, VA
01.2003 - 01.2005
Licensed Practical Nurse, Med-Surgery, Ortho, Med-Surg, Pediatrics, Remote tele
Southside Regional Hospital
Petersburg, VA
01.2002 - 01.2003
Certified Medical Assistant Physician office, Clinics and Certified Nurse Aide
All about Staffing Agency
Petersburg, VA
01.1997 - 01.2002
Education
Master of Science - Nursing Leadership and Management
Walden University
01.2015
Associate of Applied Science - Nursing
J. Sergeant Reynolds Community College
01.2007
Skills
- Quality assurance
- Infection control
- Compliance management
- Patient safety protocols
- Operational efficiency
- Health data analysis
- Team leadership
- Effective communication
- Conflict resolution
- Performance improvement
- Project coordination
- Strategic planning
Certification
- Virginia, Licensed Registered Nurse
- Nursing Evidence-Based Research
- Lean Six Sigma Green Belt
- Mentor Program at Walden University for MSN Program, 01/01/20
Mentoring Program
- 2018, RN Mentorship in leadership at Walden University at Bon Secours, Nurse is now an Administrative Director in New Orleans
- 2020, RN Mentorship in leadership at Chamberlain University at Bon Secours is Nurse Manager in California
- 2020, RN Mentorship in leadership at Walden University at Bon Secours, Nurse is now a Director at HCA
- 2022, CCL Mentored under leadership on the Ortho unit under me and this nurse is a Director within the hospital
- 2024, RN Mentorship for Chamberlain University at Southside Medical Center in progress
- 2020, Two Clinical Care Lead (CCL) promoted to director
- 2015-2024, Multiple Nurse’s promoted to Charge nurses, CCL’s.in addition to patient care techs to phlebotomist, LPN’s and RN’s
Timeline
Director of Medical Surgical/Elective Surgery and Bariatric unit
Bon Secours Southside Regional Medical
04.2023 - Current
Director of Orthopedic and General Surgery
Bon Secours St. Francis Medical Center
01.2018 - Current
Director of Quality Risk Management and Compliance Hospital
Vibra Hospital
11.2017 - 04.2023
Director of Nursing, LTAC
Vibra Hospital
06.2016 - 11.2017
Registered Nurse, MSN CL II Clinical Coordinator
Bon Secours Health System, Inc.
02.2015 - 06.2016
Chemo Infusion Nurse – Part-time
Bon Secours Health System, Inc.
01.2013 - 01.2014
Office/Clinical Manager – Part-time
Neurological Associates of VA
01.2011 - 01.2012
Registered Nurse
Bon Secours Health System, Inc.
01.2008 - 01.2015
Registered Nurse, Telemetry, Med-Surgery, Orthopedics, Pediatrics, and Post-op
All About Staffing
01.2005 - 01.2011
Licensed Practical Nurse, Med-Surgery, Ortho
HealthSouth Rehabilitation Hospital of Virginia
01.2003 - 01.2005
Licensed Practical Nurse, Med-Surgery, Ortho, Med-Surg, Pediatrics, Remote tele
Southside Regional Hospital
01.2002 - 01.2003
Certified Medical Assistant Physician office, Clinics and Certified Nurse Aide
All about Staffing Agency
01.1997 - 01.2002
Master of Science - Nursing Leadership and Management
Walden University
Associate of Applied Science - Nursing
J. Sergeant Reynolds Community College