Antoine Lttle
Spokane,Wa.
Summary
Dependable and adaptable team player with a solid background in retail and food service. Demonstrated expertise in client support, efficient cash handling, and effective communication, contributing to exceptional customer experiences and team collaboration.
Overview
13
13
years of professional experience
Work History
Cashier,stocker
Safeway
Spokane, WA
04.2017 - 05.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, providing information on products and services.
- Maintained accurate cash drawer, ensuring proper cash handling procedures.
- Monitored inventory levels, restocking shelves as needed to ensure product availability.
- Handled returns and exchanges, resolving customer issues promptly and effectively.
- Trained new staff on register operations and store policies for seamless onboarding.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Implemented best practices for cleanliness and organization in checkout areas.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Improved efficiency, organized checkout area for optimal workflow.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Greeted store customers and discussed needs.
Meat Cutter,Salad Prep,Grill Cook
Golden Corral Buffet and Grill
Spokane, WA
08.2008 - 03.2016
- Operated various meat cutting tools to ensure precision and safety in food preparation.
- Processed and trimmed meats according to quality standards, maintaining freshness and presentation.
- Collaborated with kitchen staff to optimize workflow and enhance efficiency in food service operations.
- Trained new employees on safe cutting techniques and equipment usage, fostering a culture of safety.
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Adhere to safety and cleanliness standards and maintained equipment.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Ensured optimal freshness and shelf life of meat products through proper packaging and storage methods.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Assessed kitchen inventories and reordered low-stock items to maintain output.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
- Trained new employees on proper meat-cutting techniques and safety measures.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Received and inspected meat deliveries to verify quality and safety of products.
- Operated grill and cooking equipment to prepare quality meals in high-volume environment.
Dry and Wet Casting Specialist
Western Concrete
Spokane, WA
06.2005 - 08.2008
- Developed and implemented quality control processes to enhance product consistency.
- Led cross-functional teams to streamline project workflows and improve operational efficiency.
- Analyzed project requirements and collaborated with stakeholders to optimize resource allocation.
- Mentored junior staff, fostering skills development and knowledge sharing within the team.
- Followed all company policies and procedures to deliver quality work.
- Led quality assurance efforts, maintaining high standards for all products and services.
Education
CDL -
Spokane Community College
Spokane, WA05-2016
Skills
- Customer engagement
- Client support
- Dependable and ethical conduct
- Supportive listening
Accomplishments
- Trained and mentored 8 employees.
- Resolved product issue through consumer testing.
Timeline
Cashier,stocker
Safeway
04.2017 - 05.2018
Meat Cutter,Salad Prep,Grill Cook
Golden Corral Buffet and Grill
08.2008 - 03.2016
Dry and Wet Casting Specialist
Western Concrete
06.2005 - 08.2008
CDL -
Spokane Community College