Alivia Blakeslee
Grand Rapids,MI
Summary
Proven Sales Associate at Buckle, adept in teamwork and problem-solving, enhance customer engagement and achieve monthly sales targets consistently. Skilled in maintaining high standards of service under pressure, contributing to team success. Demonstrates ability to exceed sales goals by leveraging excellent people skills and attention to detail.
Overview
2
2
years of professional experience
Work History
Sales Associate
Buckle
05.2022 - Current
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handle cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Build relationships with customers to encourage repeat business.
- Manage returns, exchanges and refunds in accordance with store policy.
- Maintain calm demeanor and professionally managed issues in busy, high-stress situations.
- Help customers locate products and checked store system for merchandise at other sites.
- Answer customer questions about sizing, accessories, and merchandise care.
- Provide positive first impressions to welcome existing, new, and potential customers.
- Educate clients on current promotional offerings and products using persuasive selling tactics.
- Assess customer needs and utilized suggestive selling techniques to drive sales.
- Achieve monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participate in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Work to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Monitor customers for signs of security concerns and escalated issues to management.
- Volunteer for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Enhance team productivity by fostering a positive work environment and providing support to colleagues as needed.
Concessions Assistant
Berlin Raceway
04.2022 - 08.2022
- Collaborated with team members to maintain a clean and organized concessions area, ensuring a positive customer experience.
- Enhanced customer satisfaction by providing friendly and efficient service at the concessions stand.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Education
High School -
Link Learning
Grand Rapids, MISkills
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Outgoing Personality
- Attention to Detail
- Organization
- Goal-Oriented
Accomplishments
- Awarded in 2022 a Certificate of Sales Excellence and Teammate of the Season.
- Exceeded monthly quota many times.
Timeline
Sales Associate
Buckle
05.2022 - Current
Concessions Assistant
Berlin Raceway
04.2022 - 08.2022
High School -
Link Learning