Alivia Brashear
Burton
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with a focus on achieving results.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/waitress
Ol'chefskis
15 Trails End, Aurora, OH, 44204
05.2021 - 06.2021
- Delivered exceptional customer service by promptly taking and processing orders.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Managed cash register operations, including processing payments accurately.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Target
18855 N Market Pl Dr, Aurora, OH 44202
12.2021 - 01.2023
- Processed customer transactions accurately and efficiently.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and digital payments securely and responsibly.
- Collaborated with team members to ensure smooth store operations.
- Adapted quickly to new technologies and point-of-sale systems during training.
- Greeted customers entering store and responded promptly to customer needs.
- Handled returns and exchanges, adhering to company policies and procedures.
- Trained new cashiers on operational procedures and customer service best practices.
- Monitored stock levels at the register area, facilitating timely replenishment requests.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
Education
High School Diploma -
Aurora High School
109 W Pioneer Trail, Aurora, OH 4420205-2023
Bachelor of Science - Nursing
Ohio University
Athens, OH05-2029
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Written and verbal communication
- Merchandise restocking
- Staff training
- Refund handling
- Cleaning and sanitizing
- Money handling
- Product restocking
- Conflict resolution
- Refunds and exchanges
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
Target
12.2021 - 01.2023
Server/waitress
Ol'chefskis
05.2021 - 06.2021
High School Diploma -
Aurora High School
Bachelor of Science - Nursing
Ohio University