Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alivia Coles

Muskegon,MI

Summary

Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering a collaborative team atmosphere. Seeking to transition into a new field where these skills can drive team success and operational excellence.

Overview

1
1
year of professional experience

Work History

Shift Leader

Culver's Restaurant
1710 N Getty St, Muskegon, MI 49445
03.2025 - Current
  • Supervised daily operations to ensure compliance with service and food safety standards.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Trained new team members on service protocols and operational procedures.
  • Coordinated shift schedules to optimize staff coverage during peak hours.
  • Resolved customer complaints promptly, enhancing overall guest satisfaction ratings.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.

Education

High School Diploma -

Reeths-Puffer High School
Muskegon, MI
06.2026

Skills

  • Positive attitude
  • Cash handling
  • Problem-solving
  • Customer service
  • Policy enforcement
  • Multitasking
  • Attention to detail

Timeline

Shift Leader

Culver's Restaurant
03.2025 - Current

High School Diploma -

Reeths-Puffer High School